Handmade Cards and Paper Crafts
CoopsCraftyCorner's Shop Policies
Hello, and welcome to Coop's Crafty Corner! Thank you for taking a look at my handmade cards and crafts! I put a lot of time, energy, and creativity into my crafts, and hope that it shows in everything I make! Each item in my shop is unique because it is hand crafted, and no two items ever look exactly alike!
Following are some policies that will help guide you when making a purchase from my shop! Again, thanks for looking!
***Coop's Crafty Corner accepts Paypal, as well as "direct checkout" for payment. Both take all major credit cards.
***Your order will not ship until payment is received.
***If you need to cancel an order you placed, you may do so up until you see the status of your package as "shipped" in your Purchases section.(usually within 24 hours, unless it is a holiday). If your order has already shipped, please contact me to discuss other options for returning/exchanging the order.
All orders will be shipped first class through the U.S. Post Office. If you would like your order sent another way, please convo me and we can arrange other shipping plans(ie, insurance, priority etc). Orders will be shipped Monday through Friday on all non-holidays. Orders will ship within 1-2 business days after completion of transaction (with the exception of a special/custom order).
Because I believe that it is important to re-use and recycle, I will try to use materials that I already have to package your products. For example, instead of going out and buying cardboard to make sure your cards ship flat, I may use some chipboard or cardboard from a box that I already have to send with your package. Similarly, I make my own envelopes that I ship the product in with materials that I already have, instead of purchasing new envelopes. Getting your product to you safe and sound is important to me, so I do package with care! This also keeps shipping costs as low as the USPS will allow me to make them:)
***Any shipping overage of $1.00 or more will be refunded to you. I do try to keep shipping as low cost as the USPS will allow, so hopefully I have calculated accurately for your order! :) International shipping has become very expensive, and I have tried to calculate as accurately as possible...as stated above, overages of $1.00 or more will be refunded promptly after shipped.
Refunds and Exchanges
Your satisfaction is important to me, so if for some reason you are not completely satisfied with your purchase, please contact me so that we can come up with an arrangement for refunding or exchanging your purchase. My goal is to make you happy with the crafts that I make, so please let me know if there are any problems!
Additional Policies and FAQs
Unless specifically stated, Coupon Codes may not be used on special/custom orders They are for the ready to ship items currently listed in the shop.
I am glad to do custom orders, however, I will request that you give me at least 3-5 business days to complete your order depending on order size. If it is a larger custom order, you can expect it to take longer...possibly 7-10 business days. I will specify how long I think it will take when we are discussing your order individually.
Custom orders are to be paid for when I send you a message saying there is a listing reserved in your name. I am unable to start work on a special order until it has been paid for. Once paid for I will begin work, and it will be sent to you in the time specified through our convos.
Once you do receive your order, I would greatly appreciate it if you would please provide feedback on your shopping experience with Coop's Crafty Corner.
Last Updated November 27, 2013