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CopperPhoenixDesigns

Handmade Personalized Jewelry and more.

Salt Lake, Utah · 3314 Sales

CopperPhoenixDesigns

Handmade Personalized Jewelry and more.

Salt Lake, Utah 3314 Sales On Etsy since 2012

5 out of 5 stars
(762)

Announcement   Personalized handmade jewelry you'll wear all the time.
Created just for you and shipping in a day or so.

When it's personalized, it's just the way you want it. I love making something for someone. I know what I make is going to someone who knows what they want and will love wearing it because it has personal meaning. That's why I make my jewelry from top quality materials and careful craftsmanship. I totally enjoy making personalized jewelry, you'll love wearing it - win win.

Announcement

Last updated on Mar 11, 2016

Personalized handmade jewelry you'll wear all the time.
Created just for you and shipping in a day or so.

When it's personalized, it's just the way you want it. I love making something for someone. I know what I make is going to someone who knows what they want and will love wearing it because it has personal meaning. That's why I make my jewelry from top quality materials and careful craftsmanship. I totally enjoy making personalized jewelry, you'll love wearing it - win win.

Fred Wilhelmsen

Contact shop owner

Fred Wilhelmsen

View all 144 items

About

I found my creative medium and just went with it.

Life is full of twists and turns. In the summer of 2009, I was looking for a windmill to decorate a spot in my front yard. One thing lead to another and with just a couple tools and some sheet copper I had found at a metal salvage yard I ended up making that windmill and much more. I was obsessed with the beauty and versatility of copper. How it can be shaped, fastened, patterned and how forgiving the metal is. After receiving a Best of Show award at the 2010 Utah State Fair for my work, I decided to start making jewelry.

Creating wearable art is always on my mind. They are little sculptures, a combination of imagination, skills, materials and on some occasions a design comes together into something greater than the sum of it's parts. I'm motivated by making something for someone. When that connection is made I feel a responsibility to maintain the trust someone has in me and my work.

So, what started out as a little landscaping project has turned into a full time occupation. I have customers all over the world, summer craft markets, wholesale accounts and really a great feeling every time my work is picked over the millions of choices people have. It's job satisfaction and I don't even consider it work. I get too much enjoyment from the whole process.

Many thanks to my customers, and all the help and support I have gotten from my wife and daughters. They have been my best source of advice, critiques, product testing and help in so many ways.


My blog and website >>>

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Around the web

Shop members

  • Fred Wilhelmsen

    Owner

    Software engineer turned jewelry maker.

  • Lynne

    CFO

    Accounting wizard that does all the numbers and tests new designs.

  • Liz

    Sales Manager, Model

    Craft fair booth sales and product model.

  • Becca

    Model, Marketer

    Product model, Craft Fair Sales

  • Bailey

    Shop Security

    2001 - 2015 Rest in Peace old girl.

  • Fred again

    Everything Else

    Designer, Maker, Marketer, Promoter, online shop manager, office manager, customer support, shipping, supply clerk, IT systems manager, photographer, wholesale account rep, Craft fair salesman, facilities manager, janitor and everything else.

  • My Customers

    Models

    Some have modeled my work, some have written letters, some have made valuable suggestions All have contributed to my enjoyment of what I love to do. Thank you! https://www.facebook.com/media/set/?set=a.361985113886295.85577.121938481224294&type=1

Shop policies

Last updated on March 23, 2016
I hope you enjoy my works as much as I enjoyed making them. I want to keep the creative process fun and interesting and hope that that spirit shows in what I do.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
PayPal, Direct Checkout with any major credit card.

New to Etsy? Here's a link on the checkout process - http://www.etsy.com/help_guide_checkout.php

Setting up a PayPal account or using a credit card on Etsy
https://www.etsy.com/blog/en/2007/how-to-pay-with-a-credit-card-and-create-a-paypal-account/

Utah residents add 6.85% sales tax. ( Totally Unfair!!!!!! )

Orders paid through e-checks will be sent when payment has cleared. Usually 5-7 days.
Shipping
Default shipping is USPS 1st class or 1st class international. Typical shipping times are 3 - 5 business days to U.S. destinations, 7-14 calendar days to EU, Canada and 10-20 days to Australia and Asia. All orders are shipped with tracking where available.

Shipping Upgrades ( available at checkout )

USPS Flat rate Priority is not a time guaranteed service but usual shipping time is 2-3 days to U.S. destinations.

USPS Priority Express is a money back guaranteed service of 1-2 business days with Saturday delivery to U.S. destinations. I often see next day deliveries to major metro destinations.

Lost or delayed mail is very frustrating for everyone. In the event that a package is not received in the expected time frame, I will send a replacement or refund the order when 14 calendar days have elapsed since the last tracking activity for U.S. shipments or 28 calendar days for international shipments. Some international shipments can be stalled in customs clearing for extended periods.

Please understand that there is little I can do after a package is mailed. You will have the same tracking information available that I have or that USPS can tell you. Email tracking updates are available to alert you of tracking activity at the USPS tracking site.

International customers are solely responsible for paying any customs fees or taxes their government sets on imported goods. Please check with your governing agency to determine what import fees or taxes may be imposed on your purchase. This site may be helpful to estimate potential costs for imported items.

http://www.dutycalculator.com/new-import-duty-and-tax-calculation
Refunds and Exchanges
Having something you totally enjoy is my goal. I aim to make it and if there is anything you are not completely satisfied with, contact me. I'll work to fix it. Buying online just isn't the same as being able hold and try on something. I get it ! I don't want you to pay for something you wouldn't have bought at my booth at a summer market or holiday gift show. So, here's my approach on returns and refunds.

I try to photograph and describe my work as best I can. If you have any questions just convo me. I try to respond to convos in a matter of minutes.

Hand stamped items are imperfect. Each character is stamped one at a time and subject to variations in spacing, alignment and impression quality. My shop listings are representative of the quality I try to achieve on every item.

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Personalized Items
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Personalized items are almost impossible to resell. I will replace or refund any personalized item that is defective in materials or workmanship. I make, then inspect each piece before shipping but mistakes or mis-communications happen. If I made a mistake, I will refund or replace the item at no cost, If you made a mistake in your instructions, I will work with you to make a replacement at a reduced cost. Above all, I want you to be happy with your purchase.

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NON-Personalized items
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I offer a no-questions-asked return policy for 14 days after delivery for non-personalized items as long as the item returned is in original condition. Full refund of purchase price excluding shipping costs. Buyer pays return shipping costs. The refund will be issued when the item has been returned.

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Rings
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Knowing your correct ring size is very important before ordering. Please take the time to find your ring size and also understand that fingers can change size during the day in response to heat, cold or swelling. I can usually adjust a ring larger to some degree depending on size and will do that for free, you just need to pay for shipping. Making a ring much larger or smaller involves more time. It's easier to just make a new ring. I'll generally charge 1/2 the ring price plus shipping to make those changes.

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Holidays Return Time Extension
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Return/Refund time is extended to Jan. 10 if your purchase was made between Nov 25 and Dec 24 of the prior year to allow ample time for return items bought as a gift.

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Return Instructions
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I recommend using USPS 1st class with delivery confirmation ( tracking ). It's quick, inexpensive and reliable. I have rarely had a package lost but it can happen. You may want to buy insurance to protect yourself from a lost shipment. Send the return item to:

Fred Wilhelmsen
6325 So. Vinecrest Dr.
Salt Lake City, UT 84121

Email fred [!at] thecopperphoenix.com
(801) 261-4972

If you have a PayPal account you can print a shipping label with free delivery confirmation on plain paper and securely tape the label to a mailer. Do not cover the bar code area with any tape. Deposit the package in any collection box, post office or with your mail carrier.

https://www.paypal.com/shipnow
Additional policies and FAQs
See also thecopperphoenix.com