Sara Leathers on Nov 10, 2013
Exactly what I wanted and expected!
Ruth Sproul on Oct 10, 2013
Just what I needed! My earrings are now awesome.
Nice quality, just as described, excellent packing, superfast shipping. Recommended!! A+++
I am excited to be an Etsy shop owner, doing what I love - designing and creating jewelry that makes me and my customers happy. I will respond quickly to any questions or requests you may have. Please don't hesitate to reach out to me. :)
Accepted payment methods
- Accepts Etsy gift cards
Tax will be applied ONLY to buyers with a New York address.
I ship all of my items via USPS priority mail *domestically*, and USPS first class mail *internationally*.
I will ship within 48 hours of receipt of payment. USPS postal delivery times may be extended during the holidays.
Please double-check that your shipping address is correct before making your purchase.
Refunds and Exchanges
In order to receive a refund, the item should be returned in its original condition (unworn, except for trying it on upon receipt), undamaged (unless it has been damaged during shipping - please let me know, upon receipt, if there is damage), and including the gift box and pouch it was delivered to you in.
Damage Due to Rough Handling:
Please note that if after receiving your piece, it is damaged due to not following the care instructions listed in the "Care" section below, I cannot be held responsible for the damage. However, if your piece ever endures damage due to rough handling, I will happily repair it for you if I can, but you would be responsible for a small, reasonable repair fee and the cost of shipping in both directions.
Because of the work involved, I cannot issue refunds in the case of custom orders, but I would ensure your complete satisfaction with the piece prior to shipping, by sending multiple photos and a thorough description of the piece, in addition to as many conversations as necessary to complete the piece to your liking.
Additional policies and FAQs
Many of the materials I use are natural gemstones, crystals, minerals, pearls, or shell, and will vary slightly in color, clarity, shape, and size, and may contain minor imperfections. I believe this creates a truly beautiful, natural, and unique look to my pieces.
Because Copperhead Creations are all handmade by me, no two pieces will ever be identical. If you have any questions or concerns regarding any of the items in my shop, please do not hesitate to ask before you make your purchase.
Your jewelry will not enjoy rough handling - being banged against a hard surface, dropped, or bent - and could fracture or break if you do so. Please treat your pieces with care and store them in a safe place when not in use.
I use brass wire and chain in many of my designs, and I sometimes use brass ear wires (this would be noted in the item's description), and brass does sometimes oxidize with wear; however, it can be restored to its original bright, shiny luster simply by rubbing with toothpaste and a cotton swab or cloth (it's best not to use metal polish on items that also include pearls or stones, as it is too harsh for these materials).
For any designs marked "made-to-order", please allow two weeks for production and shipping. Production times may be extended during the holidays.