Coquevama

Handmade products with a fun and positive vibe

Münster, Germany · 85 Sales

Coquevama

Handmade products with a fun and positive vibe

Münster, Germany 85 Sales On Etsy since 2012

5 out of 5 stars
(27)

Shop owner

Jessica

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Jessica

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Jessica

Reviews

Average item review
5 out of 5 stars
(27)
allie7

allie7 on Aug 23, 2016

5 out of 5 stars

Thank you Jessica for reprinting this for us!! We love it. All the best to you!

Kansu Civan

Kansu Civan on Mar 10, 2015

5 out of 5 stars

Alles super gelaufen und gut angekommen...:)

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Shop policies

Last updated on December 10, 2014
A warm hello from Coquevama. I am happy to have you here! If you have any questions or just want to say hello, feel free to send me a message ☺

Each of the products in this shop are carefully and lovingly handmade and therefore unique. Photos shown for listed items may be representative of the design and not the specific listed piece. Subtle variations are normal and desirable as they add to the unique character of the product.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Coquevama accepts payment through PayPal and bank transfers.

Payment should be made within 3 working days of purchase. Please send me a message if there’s an issue, because otherwise your item will be re-listed.

Buyers outside the European Union will be responsible for all customs and duties.
 Returns are not accepted due to unexpected customs fees. Check with your local customs agency for more information.

Cancellation and full refund are possible if the item has not been shipped yet (for "in stock" items) or before production has been started (for custom made items).
Shipping
Items under 50€ are normally shipped with the German Post without a tracking number or insurance. If you would like to have other arrangements, please contact us BEFORE BUYING for a quote on other shipping options. Items over 50€ are sent by certified mail with a tracking number and limited insurance.

Delivery times within Germany usually vary between 1-3 business days. Delivery times in other countries vary depending on the destination.
International shipments might be subjected to customs inspection, which delay delivery times significantly; evado GmbH is not responsible for such delays.

Buyers outside the European Union (EU countries: Belgium, Monaco, Bulgaria, Netherlands (including areas outside Europe), Denmark (except Faroe Islands and Greenland), Austria, Estonia, Poland, Finland (excluding Åland Islands), Portugal, France (including overseas departments and territories), Romania, Greece (except mountain Athos), Sweden, The UK (except Channel Islands), Slovakia, Ireland, Slovenia, Italy (except Livigno and Campione d'Italia), Spain (except Canary Islands, Ceuta and Melilla), Latvia, Czech Republic, Lithuania, Hungary, Luxembourg, Cyprus (except northern part), Malta) will be responsible for all customs and duties.
 Returns are not accepted due to unexpected customs fees. Check with your local customs agency for more information.

If you need an item urgently, please contact me BEFORE you place an order, so that I can make sure the timing is right.

If your order includes more that one item and they have different delivery times, all items will sent together unless otherwise agreed with you. In this case, the longest lead time from all purchased items will be the one that applies.
Refunds and Exchanges
TERMS OF REVOCATION
a)Power of revocation
You have the right to withdraw from this agreement within fourteen days without stating a reason. The period of revocation is fourteen days from the date on which the goods were accepted by you or by a third person appointed by you, who is not the carrier.

In order to exercise your right of revocation, you must notify us -
evado GmbH
Vorbergweg 41
D-48159 Münster / Germany
Phone: +49 251 5340 3536
Fax: +49 251 5340 3538
E-mail: jessica.chonpicker (at) evado.biz

- in an unequivocal statement (e.g. letter sent by post, telefax or e-mail) of your decision to withdraw from the agreement. You may use the attached sample revocation form, however, this is not mandatory. Sending notification of your intention to exercise your right of revocation prior to expiry of the period of revocation shall be sufficient to comply with the period of revocation.

b) Consequences of revocation
If you withdraw from this agreement, we shall refund all payments that we have received from you, including delivery costs (with the exception of additional costs that arise if you have selected a form of delivery other than the cheapest form of standard delivery offered by us) without undue delay and within fourteen days at the latest from the date on which we received the notice of revocation. For this refund we use the same method of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund.

We may refuse the refund until the goods have been returned to us or until you have provided evidence that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and, at all events, within fourteen days at the latest from the date on which you notified us of your withdrawal from the agreement. The deadline shall be deemed to have been complied with if the goods are dispatched prior to expiry of the deadline. The immediate costs of returning the goods are borne by you.
You shall only be required to compensate any loss of value if said loss of value can be attributed to any unnecessary handling of the goods for the purpose of testing the condition, properties and functionality of said goods.

End of terms of revocation

Generally excluded from revocation:
a) Orders of a natural or legal person or unincorporated companies trading at the close of the transaction, in the exercise of their commercial or independent professional activity (entrepreneurs)
b) Order with billing or shipping address is outside the European Union, particularly in Switzerland or Norway.
c) Delivery of goods that are produced according to customer specifications or clearly tailored to personal needs are excluded from the right of return.
d) Orders of digital products which are not supplied on a data storage medium: download files.

REVOCATION FORM

If you want to cancel the contract of sale you made by buying (a) product(s) in this shop, please fill out the following form and send your order back to:


Coquevama c/o evado GmbH
Vorbergweg 41
D-48159 Münster / Germany

Tel: +49-251-5340-3536
Fax: +49-251-5340-3538
E-Mail: jessica.chonpicker (at) evado.biz


I/we (*) hereby withdraw from the agreement signed by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Order #:

__________________________

Date the order was placed:

__________________________

Date the order was received:

__________________________


Name and address of the buyer:

__________________________

__________________________

__________________________

__________________________

----------------------------------------------


-------------------------------
Signature (only if the message is being sent on paper)

Date:

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(*) Cross out as appropriate
Additional policies and FAQs
TERMS AND CONDITIONS

Contractual terms for sales agreements taking place through the Coquevama Etsy Shop between evado GmbH, Vorbergweg 41, 48159 Münster, Germany - hereinafter referred to as "Provider" - and those referred to in I Scope as customers – hereinafter referred to as "Customer".
I Scope
1) The terms and conditions of the provider shall apply exclusively.
2) Contrary, different or additional terms and conditions of the customer are not part of the contract unless their validity is expressly agreed in writing.
3) The customer is consumer, insofar as the purpose of the ordered goods and services can not be attributed to his business or profession. However entrepreneur is any natural or legal person or unincorporated organization closing a transaction in the exercise of their commercial or independent professional activity.
II Contract and language
1) The internet shop of the provider is available for the European Area in the German and English languages. Correspondence will be in German and English.
2) The customer can select from the range of vendor products and collect them on the button "add to cart" in a so-called basket. By clicking on the "Buy" button it delivers a binding offer to purchase the goods in the basket. Before submitting the order, the customer can change the data at any time. By clicking on the “Buy” button the customer accepts these conditions.
3) The provider then sends the customer an automatic confirmation email. In this email, the order will be listed again and the customer can print it using the "Print" function. The automatic confirmation only documents that the customer's order has been received by the supplier and does not constitute acceptance of the order. The contract becomes effective through an order confirmation email sent by the provider, a delivery confirmation of the provider or by the delivery of the goods. If within 10 working days the customer should not receive an order confirmation, delivery confirmation or delivery by the seller, the buyer is not bound by the order.
III Retention of Property
Until full payment of the goods supplied the property remains of the provider.
IV Prices and shipping costs
1) All prices indicated on the Website include applicable taxes.
2) The corresponding shipping costs are specified during the ordering process and shall be borne byt the customer.
V Payment
1) The customer can make use of the following payment options:
Paypal: The customer pays through the provider’s Paypal account.
Bank Transfer
2) The payment of the purchase price is due through the choice of payment option selected when ordering.
3) The customer's obligation to pay interest does not exclude the assertion of further damage due to delay by the supplier.
VI Currently in stock and delivery time
1) Goods in stock are sent immediately after receipt of payment. Goods with a delivery time are identified as such and the delivery time is specified in the Internet shop.
2) If the product is permanently unavailable, the provider will desist from acceptance and the customer will be informed immediately. In this case a contract will not be made.
VII Defects, guarantee and warranty
1) The supplier is liable for defects in accordance with the applicable legal specifications. With regard to companies, the warranty on vendor-supplied goods is 12 months.
2) The goods usually have a warranty period of 12 months after delivery. Different warranty periods are reported in the Internet shop and listed in the receipt and invoice.
3) Excluded from warranty or guarantee: a) wear parts b) damages caused by improper handling, operation or use, c) damage caused by negligence of the client d) damage due to chemical , electronic, or weather-related influences that occur with improper use, e) damage caused by spare parts that are not original spare parts f) damage caused by unauthorized alteration or modification of the product by the customer or a third party; g) damage caused by a faulty installation or commissioning by the customer or third parties.

VIII Terms of Revocation
a)Power of revocation
You have the right to withdraw from this agreement within fourteen days without stating a reason. The period of revocation is fourteen days from the date on which the goods were accepted by you or by a third person appointed by you, who is not the carrier.

In order to exercise your right of revocation, you must notify us -
evado GmbH
Vorbergweg 41
D-48159 Münster / Germany
Phone: +49 251 5340 3536
Fax: +49 251 5340 3538
E-mail: jessica.chonpicker (at) evado.biz

- in an unequivocal statement (e.g. letter sent by post, telefax or e-mail) of your decision to withdraw from the agreement. You may use the attached sample revocation form, however, this is not mandatory. Sending notification of your intention to exercise your right of revocation prior to expiry of the period of revocation shall be sufficient to comply with the period of revocation.

b) Consequences of revocation
If you withdraw from this agreement, we shall refund all payments that we have received from you, including delivery costs (with the exception of additional costs that arise if you have selected a form of delivery other than the cheapest form of standard delivery offered by us) without undue delay and within fourteen days at the latest from the date on which we received the notice of revocation. For this refund we use the same method of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund.

We may refuse the refund until the goods have been returned to us or until you have provided evidence that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and, at all events, within fourteen days at the latest from the date on which you notified us of your withdrawal from the agreement. The deadline shall be deemed to have been complied with if the goods are dispatched prior to expiry of the deadline. The immediate costs of returning the goods are borne by you.
You shall only be required to compensate any loss of value if said loss of value can be attributed to any unnecessary handling of the goods for the purpose of testing the condition, properties and functionality of said goods.

End of terms of revocation

Generally excluded from revocation:
a) Orders of a natural or legal person or unincorporated companies trading at the close of the transaction, in the exercise of their commercial or independent professional activity (entrepreneurs)
b) Order with billing or shipping address is outside the European Union, particularly in Switzerland or Norway.
c) Delivery of goods that are produced according to customer specifications or clearly tailored to personal needs are excluded from the right of return.

To ensure a smooth process, we would like you to consider the following points to consider when returning:
1) Pack the product carefully.
2) For the return use preferably the original packaging. It will best protect the goods from damage during transit.
3) Frank the package accordingly and bring it to the nearest post office.
4) Once the goods are received and inspected by us them the value of the goods will be credited.
Compliance with the procedure described is not a prerequisite for the effective exercise of the right of return. You are not obliged to it, but by returning the goods in ist original package you could prevent us from, under circumstances, asking for a compensation due to the lack of original packaging.
IX Copyright
All items have been created with the ideas and designs of the provider and are therefore subject to copyright. They may not be copied, altered, or otherwise used for commercial purposes or reproduced. By buying only the ownership is acquired, the copyrights remain with the provider. Reproduction and spreading of any kind of copyrighted motives are subject to criminal and civil penalties.
X Liability
1) Customer's claims for damages are excluded. Exception of claims for damages by the customer from injury to life, limb, health or from the violation of essential contractual obligations (cardinal obligations) as well as liability for other damages based on an intentional or grossly negligent breach of the provider, his legal representatives or agents . Essential contractual obligations are those whose performance is necessary to achieve the objective of the contract.
2) In case of breach of contract the provider shall only be liable for the contract-typical, foreseeable damage if this was simply caused by negligence, unless the customer’s claim is a damage claim for injury to life, limb or health.
3) The restrictions of paragraphs 1 and 2 shall also apply to the legal representatives and agents of the provider, if claims are asserted directly against them.
4) The provisions of the Product Liability Act remain unaffected.
XI Privacy
The data protection policy is governed by the legal provisions. For details on the collection and use of your personal data, please refer to the privacy policy of the provider.
XII Final Provisions
1) The law of the Federal Republic of Germany, shall apply with the exclusion of UN international trade law. For entrepreneurs, the exclusive venue for any disputes arising from this contract is the location of the provider. The same applies if the customer has no general jurisdiction in Germany or known domicile or habitual residence at the time of action.
2) The possible invalidity of any provision shall not affect the validity of the remaining conditions.