Announcement Welcome to Cosa Mooi, an online boutique that specializes in creating alluring Accessory, Apparel and Adornment Designs to accentuate your beauty and compliment your unique sense of style!
Welcome to Cosa Mooi, an online boutique that specializes in creating alluring Accessory, Apparel and Adornment Designs to accentuate your beauty and compliment your unique sense of style!
Anonymous on Mar 18, 2013
Anonymous on Jul 23, 2012
Love this bag! Looks exactly as the picture shows, and super fast delivery - it only took 5 days to get to the UK, thanks so much :)
Cosa Mooi is an online boutique specialized in creating alluring Accessory, Apparel and Adornment Designs to accentuate your beauty and compliment your unique sense of style. The words Cosa Mooi mean, "Something Beautiful", which is what I strive to offer you; beautiful designs that are elegant with a touch of exotic allure.
Here are a few things you should know about Cosa Mooi:
READY TO SHIP:
Most of the items are ready to ship to you when you place your order. If an item is not ready to ship and is a custom order, it will be noted in the item description.
Currently, I am accepting custom orders on a very limited basis. If you see an item in the shop that you would like to customize, please let me know and I would be happy to create something unique and special for you. There is an approximate 2 week turn around time frame for custom orders. Depending on the nature and extent of the customization, an additional fee may be added to your item. I will make sure I keep you well informed if there will be any additional fees and receive your approval of the adjusted price. Please refer the Payment, Shipping and Refund Policies as they pertain to custom orders.
I am not accepting wholesale orders at this time. But please visit our shop often as I will be announcing soon the time at which I will be accepting wholesale orders.
Accepted payment methods
All prices are listed in USD and payment is due within 24 hours of your purchase. If you would like to reserve an item, please convo me and I would be more than happy to work something out with you. If I do not receive a response on a reservation agreement within 48 hours of purchase, your order will be canceled. Please make sure that your Etsy address is the correct address. I will ship to your Etsy address unless otherwise specified.
Payment for custom orders is due within 3 days after the order is completed and listed in the shop. Custom Orders will take 5-10 business days to create and will be shipped upon completion. An e-mail will be sent to inform you when the order has been completed and listed.
There will be a Rush Order Fee of $5.00- $20.00 (depending on the extent and intricacy of the item) placed on any order that needs to custom created in a 1- 4 day time period. All fees will be discussed in detail with the customer prior to being added to the final cost. No Rush Order Fees will be placed on Custom Orders that are created within the designated Custom Order time frame (see above CUSTOM ORDER section for details). And no Rush Order Fees will be added without the customers full knowledge and approval. Payment for Rush Orders is due within 3 days after the order is completed and listed in the shop.
An e-mail will be sent to inform you when the order has been completed and listed.
If you have any problems or questions, please feel free to contact me, I am more than happy to work with you.
Again, please make sure your Etsy address is correct, as this is the address to which your purchase will be shipped.
I SHIP WORLDWIDE. But please note the following shipping time frames:
UNITED STATES- Please allow 5-10 business days after payment is received
INTERNATIONAL- Please allow 10-15 business days after payment is received
**Please note that the time frame given for all international orders is an estimation.
**Also note that all custom taxes and fees for international orders will be the responsibility of the buyer.
Unless otherwise specified, custom orders will be sent first class U.S.P.S with delivery confirmation and a tracking number. Note the above time frames for both domestic and international first class U.S.P.S shipping.
Refunds and Exchanges
-Items may be returned if they are DAMAGED or have been MISREPRESENTED.
-Items must be UNSUED AND IN ORIGINAL CONDITION AND PACKAGING.
-You must CONTACT ME WITHIN 4 DAYS of receiving your purchase via e-mail to express your concern/ intent to return.
-Returns/ exchanges must then be sent to me and POSTMARKED WITHIN 2 DAYS of your e-mailed intent to return/ exchange message.
-All returns will have a 35% RESTOCKING/ RELISTING FEE.
* ALL shipping cost will not be refunded.
*Return shipping is the responsibility of the buyer.
* Though we do accept returns and exchanges, I do encourage you to please read all of the item details very carefully (size, color, closure type, etc...) to avoid having to return your item and to ensure that you receive the item you initially expected.
****Due to the nature of custom orders, I am unable to accept refunds or exchanges on custom orders. But all hope is not lost! I will do my very best to attempt to correct the problem to ensure that you are happy with your purchase.
Please feel free to contact me should you have any questions. Thank You
Additional policies and FAQs
I will do my best to ensure that all items are listed and described as accureately as possible. I encourage you to read each listing carefully. Please note that not all computer monitors display all colors the same, there may be unavoidable color variations between the screen color and the actual color of the item. I will do my best to keep the color representations as true to life as possible.
Remember, each piece in my shop is handmade with the greatest care and attention to detail by me.
All rights reserved. All content, images, photographs and designs displayed and contained in this shop are the protected intellectual property of Cosi Mooi. Reproductions of any content are prohibited without written consent.
Thank You for visiting! See you soon!!