Announcement
The last order date for items to be delivered in time for Christmas is Saturday 16th December.
All UK orders over £20 are now being dispatched via Evri, with tracking as standard.
*******We remain open throughout the holiday period, due to Bank Holidays dispatch times may be increased. Please be aware due to delays in the postal service delivery times may be longer than usual********
Overseas customers orders are now sent via tracked service as standard.
Designed and handmade in the family workshop all items are lovingly crafted by myself to high standards of workmanship using British designer fabrics, and sourcing as much as possible locally or regionally.
All items come tissue wrapped and custom orders welcome.
Sue
Cosima's
Featured items
Items
All Items
Reviews
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Jacqueline on Feb 8, 2024
5 out of 5 starsVery nice tissue pouch. A lovely design and well made. Good communication with seller.
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Hollie on Feb 4, 2024
5 out of 5 starsLovely item and great quality. The seller was very quick to communicate and offer a very similar alternative when there was issues with stock from the manufacturer. Very quick delivery. This was a gift and I liked it so much I ordered another!
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Lucia on Dec 31, 2023
5 out of 5 starsDelightful cosmetic bag. Matches picture and is very well constructed. Great customer service too.
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lucyhope3 on Nov 9, 2023
5 out of 5 starsLovely item. Just what I wanted and brilliant service. I love it.
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B on Oct 15, 2023
5 out of 5 starsThe seagull coin purse is exactly as I hoped it would be, very well made and so cute! Sue's customer service is exceptional. When I had not received my purse within the time frame indicated on my order, I contacted her, and she immediately posted a replacement for the lost item, which I quickly received. I'm sure I'll be shopping with CosimaCrafts again.
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Jan on Sep 13, 2023
5 out of 5 starsDelighted with the two Daisy bags. Quality is excellent and I would not have found anything so appealing on high street.
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Sue on Aug 15, 2023
5 out of 5 starsPaid for it to be gift wrapped so cannot comment on first question
About CosimaCrafts
Shop members
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Susanna Charity
Owner, Creator
Shop policies
All the items in my shop are made in my own dedicated workshop. Many of the items I make are designed by myself and are unique to Cosima Crafts. I ensure all my products are tried and tested to ensure a high quality product that is both practical and stylish.
I make all my products using high quality, designer fabrics and ensure a highly detailed finish throughout.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Shipping
All orders are currently sent via standard 2nd Class royal mail or myhermes, with the option of tracked/signed for extra piece of mind.
Please note that on occasions parcels can be held in customs in the country of destination for approx 2 weeks.
Any tax/import duty costs are payable by the customer.
Additional policies and FAQs
Privacy
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of a personalised bag, for example), if you contact me directly.
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
For purposes of EU data protection law, I, Sue Charity, am the data controller of your personal information. If you have any questions or concerns, you may contact me at cosimacrafts [!at] gmail.com
Alternately, you may mail me at:
Sue Charity, 2 Lyndhurst Road, Stanford-Le-Hope, Essex ss17 7sj
UK