Announcement
We're shipping quickly, but expect up to 1 - 2 business days depending on when your order is received. At this time, we cannot accommodate rush orders, special requests or consolidate separate orders.
FREE SHIPPING on domestic orders of $110 applies only to a single transaction. Multiple transactions (separate purchases) cannot be combined for free shipping.
STORE HOURS: Monday to Friday 11 am - 4 pm. Messages sent outside these hours will be answered as soon as possible when the shop is open. If you send us a message during shop hours, we will respond by the end of the day.
Our policies page includes many commonly asked questions - look there first for the fastest answer to your question, https://www.etsy.com/shop/CottageCraftsOnline/policy
Please do not use the note section on the order form to ask questions that could change your order - those messages are not seen until the order is being packed and will delay your order.
By placing a purchase, you agree to our policies; further information can be found in our Policies section linked above.
We carry over 700 ribbons from rustic burlaps to the finest satins for your.. you to visit our website, CottageCraftsOnline.com for news, inspiration and tips.
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Reviews
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Suanne Santos on Dec 3, 2024
5 out of 5 starsQuick delivery and excellent products. Always find exactly what I’m looking for.
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Lindsay on Oct 23, 2024
5 out of 5 starsLove this ribbon so much that I ordered it a second time! Customer service is GREAT and it arrived so quickly!
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Lindsay on Oct 18, 2024
5 out of 5 starsBeautiful ribbon! Received 2 spools today and ordering more immediately!
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About CottageCraftsOnline
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
More information
Frequently asked questions
When will my order ship?
Your order will be shipped promptly. We will ship within 1 - 3 business days (M-F), often the same day. An automatic e-mail will be sent when the label is printed giving you the tracking number.
Most orders ship USPS Ground Advantage and listings offer an upgrade to Priority Mail for domestic mail. Some items ship Priority due to weight and are identified in their listing.
Make sure your address is correct! We ship to the address you provide and are not responsible for delays and returns due to an incorrect address.
Do you combine shipping costs?
Yes, shipping costs are automatically combined when you purchase more than one item on ONE order. Separate orders cannot be combined for shipping.
Shipping costs are an average and include the cost of packaging.
When will my order arrive?
According to the US Postal Service, their delivery standard for Ground Advantage mail is 2 - 5 business days, however, the delivery time can be sporadic. Please keep in mind we cannot control delivery time, only the time it takes to prepare and ship your order. We cannot and do not guarantee delivery times.