CottonCreekCottage's Shop Policies
Welcome to my Shop! Here you will find an array of Vintage English Transfer ware, Tableware, Linens, Primitive items, kitchen items, antiques and so much more. I love happy customers and therefore want you to return. I will do my utmost best to keep you satisfied., Vintage Items are great pieces of history to collect, but like anything that is over 20 years old or older, it is "VINTAGE", not New, with that said, I try to describe my items in full, lengthy details, including any blemishes, flaws, stains, cracks, chips, etc......I try to search for the best of the best in Vintage, so you too can have a little piece of history in your home......
I accept Paypal, Credit Cards, Money Orders and checks.
You can use a debit or credit card through Paypal,
even if you do not have a Paypal account.
Here is a link for information on how to buy on Etsy: http://www.etsy.com/help/article/339
If purchasing with a check, checks will be cleared first, before items get shipped.
Make check payable to me:
480 lower Rd.,
Middleburgh, NY 12122.
Upon receipt of payment, I will pack your item (s) with care using bubble wrap, styrofoam peanuts, padding and often double boxing for added protection. Items will be shipped within two days., (unless I am out of town, then I will email you to let you know and mail when I get home, rarely happens, but want to mention for accuracy.)
IMPORTANT INFO AND LINK ATTACHED FOR CANADIAN ORDERS:
"I am not responsible for any additional customs fees, VAT, duty, taxes or costs associated with international orders. These are the responsibility of the buyer. Please be aware of your country's customs policies before ordering. Here is a link that will help you determine the cost of your customs tax on your order, so you may look at it prior to buying an item from my shop. This link is very helpful, and if you have any questions, please do not hesitate to contact me and I would be more than happy to help you.: http://www.dutycalculator.com/
Refunds and Exchanges
If you have concerns about you purchase, want to make a return or refund, No problem, just contact me and I will help in anyway I can to make your shopping online experience a good one.
Refunds when a claim is filed on damaged goods:
Domestic (U.S): 14 days past shipping date
International: 45 days past shipping date
Additional Policies and FAQs
1.) I would be more than happy to put an item on hold, I usually hold them for no more than 2 weeks, unless you contact me to make other arrangements.
2.) SHIPPING AND SITE DOWN ISSUES DUE TO WEATHER CONDITIONS:
I live in Upstate NY in the deep woods, therefore on occasion in the winter months, our power goes out, due to weather, or storms that come in with high winds knocking power out. If I do not get back to you within a reasonable amount of time, assume my power is out and I will get back to you first chance I can. And orders will be shipped out promptly the day after power is restored. Thank u for understanding.
Cotton Creek Cottage
c/o Linda Micardi
480 Lower Rd.
Middleburgh, New York 12122
Last Updated April 19, 2015