CottontailPress

Wedding Invitations, Save the Dates, Programs and Maps

LA, California

Announcement    Cottontail Digital Press specializes in Vintage Retro and Rustic Wedding Invitations, Save the Dates and all things paper for your special occasions! Located in sunny Los Angeles I strive to create unique products that are timeless.

**VACATION NOTICE** I will be on vacation May 26th-31st with limited email access.**

**My current order turnaround time is 10 business days from date of payment. Also plan on time for us to go back and forth over email working out the details and making digital samples. This time can take 2-4 weeks, but all depends on how many changes and emails we go through. I respond every 24 hours M-F to email.**

NOTICE: I’m online Monday- Fridays and offline on the weekends.

Announcement

Last updated on Apr 27, 2016

Cottontail Digital Press specializes in Vintage Retro and Rustic Wedding Invitations, Save the Dates and all things paper for your special occasions! Located in sunny Los Angeles I strive to create unique products that are timeless.

**VACATION NOTICE** I will be on vacation May 26th-31st with limited email access.**

**My current order turnaround time is 10 business days from date of payment. Also plan on time for us to go back and forth over email working out the details and making digital samples. This time can take 2-4 weeks, but all depends on how many changes and emails we go through. I respond every 24 hours M-F to email.**

NOTICE: I’m online Monday- Fridays and offline on the weekends.

Items

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Adrianne Curran

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Adrianne Curran

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Shop policies

Last updated on April 30, 2022
Hello! My name is Adrianne and I’m the owner and designer at Cottontail Digital Press. I am located in Los Angeles, California. Please take a moment to read over all my policies below.

Please feel free to reach out to me with any questions you may have and I’ll be happy to help.

Timeline:

It is **important** to contact me before ordering a sample to see my estimated timeline. I work with multiple couples at once and some months are busier than others. The entire process can take anywhere from 4 weeks to 10 weeks based on the size of your order, my schedule and how many changes are made to your order. Please also calculate in shipping times (See shipping section below)

**Please note: The Estimated Date of Completion I provide you is only good for 48 hours. Once your place your order the Estimated Date of Completion will be written on the custom listing and that will be your final Estimated Date of Completion.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Payment

Payment can be made one of two ways:
1) Full payment at the time you place your order.
2) I can split your payments in 2. I can accept 50% at the time you place your order, then the remaining 50% + Shipping costs before I ship your package.
I am unable to ship orders until full payment + shipping has been made.

Shipping

Cottontail Digital Press ships via USPS. Please allow 2-5 days for all orders shipped within the United States. For all international orders please allow 2-10 weeks for your package to arrive.

**Please note: I --DO NOT-- ship to the Caribbean, India, Italy, South America, Mexico, Eastern Europe, Africa, South East Asia, Indonesia, Philippines or any country in South East Asia. As these countries are notoriously late with processing packages and can have outlandish 75% customs fees on incoming packages)**
I know all my customers are good people, however customs offices in these locations are not easy to work with and some are not trust worthy. I'm happy to offer any client living in these countries the PDF files so they can be printed locally.

Countries that are easier to ship to: US, Canada, Australia, New Zealand, UK, Ireland, France, Spain, Portugal, Germany, Switzerland, Austria, Liechtenstein, Luxembourg, Denmark, Netherlands, Belgium, Norway, Sweden, Finland, Monaco, Japan and South Korea.

Note: If your package arrives in your country and you do not accept your customs fees the package will be returned to me and you will need to pay new shipping fees. I can not refund an order due to rejected customs fees.

For packages gone missing:
Sample Orders: If a sample has not arrived within 1 week (within the US) or 3 weeks (outside the US) let me know and I'll ship you new samples at no new charge.

For full custom orders:
Within the US: Please contact me if you have not received your order within 2 weeks. Most US orders will have a tracking number and we can work with the post office to retrieve your package. Cottontail Digital Press is not responsible for packages lost or damaged during shipping, or packages damaged during natural disasters. Once your package is in the mail it is the responsibility of the USPS to deliver it to you.

For international orders shipped outside the U.S.
Please contact me if you have not received your order within 5 weeks. The US Post Office does not offer tracking numbers for orders shipped internationally. We will discuss options. If necessary, I will re-print your order within 2 weeks, but the customer is responsible for new shipping costs. Cottontail Digital Press is not responsible for packages lost or damaged during shipping, or packages damaged during natural disasters. Once your package is in the mail it is the responsibility of the mail carrier to deliver it to you.

Please note for orders shipped outside the US: You may be subject to customs fees when you pick up your package. These fees are separate to your total order plus shipping and are paid to your local government when the package arrives. Each country is different and it is the customer's responsibility to factor in customs fees. Cottontail Digital Press does declare the full amount on the package as is required by law.

Please note: Some countries (ie: Germany) Have a tendency to have a slower customs office when it comes to processing packages. Please note that your package may arrive within the specified time range, but may be sitting at the customs department for as long as a month before you are notified. Cottontail Digital Press has no control over custom's fees or timeline. (Wish we did!)

Additional policies and FAQs

All work here is designed by me and copyright protected. All work is not to be duplicated or distributed in any way. All work sold is only to be used for your specific event and no others. This includes making color copies for additional invites, reselling digital files or passing along images for another event. Non-adherence to this can result in legal action.

**Please Note**: Cottontail Digital Press does NOT proof any wording/verbiage or information provided. Client is 100% responsible for all wording and proofing on final product. Please always double check addresses, times, locations, spellings and other information. You will not receive a refund or exchange for wording or verbiage mistakes that the client provided.