CoughingCowNChicken

Coughing Cow & Chicken

3173 Sales

CoughingCowNChicken

Coughing Cow & Chicken

3173 Sales On Etsy since 2011

5 out of 5 stars
(549)

Shop owner

Soo Son

Contact

Announcement   ✤ Personalized unique gift items, compasses, keepsakes, lockets and accessories by Coughing Cow & Chicken

✤ My current turn around time is 2-5 business days for in stock items. However, if an ordered item is out of stock, I will inform you and either cancel your transaction or keep your order until I can fulfill it.

✤If you have a specific deadline, please, choose your shipping option accordingly and write your deadline at check out. I will do my best to meet your deadline.

✤ All orders are shipped vis Insured USPS mails. You can choose your shipping option at check out.

✤ I communicate with my customers via Etsy conversation only. I am sorry but I don't check the company emails often and some emails get lost among many others I receive daily.

✤ All items will be shipped in elegant gift boxes ready for any occasion!

✤ PLEASE, read my policy before your purchase for details on return, shipping, etc.

✤ Please, check my other store for personalized unique silver, gold and birthstone jewelry.
I was featured on The Etsy Blog for this jewelry shop: www.palefishny.etsy.com

https://blog.etsy.com/en/2014/featured-shop-pale-fish-ny/

Thank you for stopping by!

www.palefishny.etsy.com
www.coughingcownchicken.etsy.com

Announcement

Last updated on Sep 17, 2016

✤ Personalized unique gift items, compasses, keepsakes, lockets and accessories by Coughing Cow & Chicken

✤ My current turn around time is 2-5 business days for in stock items. However, if an ordered item is out of stock, I will inform you and either cancel your transaction or keep your order until I can fulfill it.

✤If you have a specific deadline, please, choose your shipping option accordingly and write your deadline at check out. I will do my best to meet your deadline.

✤ All orders are shipped vis Insured USPS mails. You can choose your shipping option at check out.

✤ I communicate with my customers via Etsy conversation only. I am sorry but I don't check the company emails often and some emails get lost among many others I receive daily.

✤ All items will be shipped in elegant gift boxes ready for any occasion!

✤ PLEASE, read my policy before your purchase for details on return, shipping, etc.

✤ Please, check my other store for personalized unique silver, gold and birthstone jewelry.
I was featured on The Etsy Blog for this jewelry shop: www.palefishny.etsy.com

https://blog.etsy.com/en/2014/featured-shop-pale-fish-ny/

Thank you for stopping by!

www.palefishny.etsy.com
www.coughingcownchicken.etsy.com

Soo Son

Contact shop owner

Soo Son

Reviews

Average item review
5 out of 5 stars
(549)
josh farrell

josh farrell on Nov 16, 2016

5 out of 5 stars

This vendor was prompt, accommodating, and professional. I highly recommend her service.

View all 549 reviews

Shop policies

Last updated on September 18, 2015
Welcome to my store!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Credit Card and Paypal

Paypal instructions:
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

*8.875% sales tax will be applied to NY State residents.
Shipping
>Please, check my store front for the up-to-date turn around time for custom orders.

>All items are shipped via insured USPS mail services.
I can ship your order via alternative methods by request, however, there will be extra handling fee.

>All items are in an elegant recycled paper gift box ready for special occasions.

::::::::::::::::::::::::::::::::::::::::

*DOMESTIC ORDERS:

you can choose to upgrade your shipping method when you check out. Some of the high value ones are shipped via Express mail as a default to ensure the safe arrival. I can add signature confirmation service by request. Other wise, the package will be left at the door.

1. First Class (estimated 2-5 day deliver time) w/ tracking number & insurance
2. Priority (estimated 1-3 days) w/ tracking number & insurance
3. Express (estimated 1-2 days, not always next day delivery) w/ tracking number & insurance

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*INTERNATIONaL ORDERS:

>IMPORTANT: The delivery times shown below are all ESTIMATED time. There is NO guaranty service provided by USPS (or not even with FedEX, UPS, DHL for that matter) due to the uncertain customs clearance process.

>The customer is responsible for any customs or duties taxes on the order. Below is the link to the import duty calculator:
http://www.dutycalculator.com/new-import-duty-and-tax-calculation/

1. First Class (estimated 10-15 business day deliver time + Custom holding time) w/ insurance. Tracking service is only available in ***13 countries shown at the bottom. Other countries will only have custom label number and track only within US.

2. Priority Flat Rate (estimated 6-10 business day deliver time + Custom holding time) w/ insurance. Tracking service is only available in ***13 countries shown at the bottom. Other countries will only have custom label number and you have tracking info only within the US.
An order of over $400 value cannot be shipped via Flat rate Priority. It has to be either regular priority or express service.

3. Express Flat Rate (estimated 3-5 business days+ Custom holding time) w/ Tracking & Insurance

***Except 13 countries listed below, there is NO tracking service available for first class and Priority FLAT RATE mail service. You will be provided with a custom label number which will allow you to track your package only WITHIN the US:

Australia, Belgium, Brazil, Canada (which was previously available), Croatia, Denmark, France, Germany, United Kingdom, Israel, Netherlands, New Zealand, Spain, & Switzerland

>After the package leaves the US or while the package is in your country's customs, the USPS tracking will show as "Depart USPS Sort Facility" or "Processed Through Sort Facility" which means it is either in transit to you, or is being processed at your country's customs. Expect 2-5 weeks transit time for international delivery. You can put an inquiry in at your custom's office to speed up the process if it's been more than three weeks.

>Regarding First class mail, some unknown reason, it may take up to 20- 45 business days (4 weeks- 9weeks) due to the custom holding time.

>Legally I must include the price that you paid and the shipping system I use automatically enters that amount. It is the part of the Etsy's shipping system. Therefore, I cannot mark the item as a gift. It is illegal.
Refunds and Exchanges
We want our customers to be happy. Please, let us know if there are any concerns with your purchase and we will do our best to satisfy you!
Except the custom made tags, if you're not satisfied with an item you purchased, you can simply return it to me for a full refund (except shipping fee) of the item in 30 days and for an exchange in 60 days.
Please,note that unless the reason of exchange is for defects, there will be a shipping charge.

Unfortunately we cannot refund shipping charges. A buyer is responsible for cost of return shipping unless it was wrong or badly made items. In that case, we will reimburse your shipping fee. Please, contact me to arrange the return.

Please send your items back to us in the original packaging via a track-able courier ( First Class Mail with Delivery Confirmation service is the most affordable), as we are not responsible for items lost or damaged in transit in the return back to us.
After we have received the item/items in the same condition as when they left our possession, we will gladly send your refund back to you through Paypal.

All sales are final after 60 days.
Additional policies and FAQs
If you are interested in purchasing multiple items or in quantity for a discount, please, convo us with the pieces that you are interested in and the desired quantities.

FEEDBACK:

If it is not a lot of trouble, please fill out your feedback for us. I want to know how you like the piece which you ordered and it will help us to provide a better service.
Thank you in advance!