FREE SHIPPING USA - SPRING CLEARANCE SALE- Hand Crochet
CountYourStitches' Shop Policies
CountYourStitches is all about patience, comforting things, and my love for handmade.
Payment Options: Paypal (Paypal excepts all major credit cards) eChecks via Paypal only.
Payment is due at the time of order. Please email me with any questions or concerns.
I ship all "Ready to ship" items within 24 hours, Monday thru Friday. Weekend orders are shipped on Monday. Delivery confirmation will be included with all domestic packages. I personally hand make all my items. My current processing time is 7-10 days. Look for the ship by date on your receipt at www.etsy.com/your/purchases.
A few more International Shipping Policies:
International orders: Duty/Import taxes are the responsibility of the customer. I do not ship as "gift" , because it is illegal and I would be the one who would have to pay the fines.
All International Order/Buyers- I do not refund for lost or stolen packages (if you would like insurance, please contact me for International Priority Shipping /Insurance rates.
I am not responsible for items not received due to an incorrect address.
Refunds and Exchanges
Returns are accepted within 3 days of delivered shipment (everything is shipped with delivery confirmation which gives me the exact date a package was delivered). I will not take returns after this time. Items must be returned within 5 days of return request and must arrive in the same condition in which they were received or they will not be accepted. I will refund the cost of the item minus shipping charges and a 10% restocking fee. Return shipping is the responsibility of the customer.
Additional Policies and FAQs
Buy with confidence. I have been selling on another online sight for 10 years with lots of positive feedback. Custom orders are welcome,please convoy or email me with your request.
Last Updated January 31, 2015