rustic favors, mini soaps, weddings
CountryChicSoaps' Shop Policies
Hello and thank you for looking at my shop!. Please feel free to send me any question or comments in regards to my handmade soaps or any other items. I'll be happy to answer in less than 24 hours.
I accept and prefer Pay-pal and credit cards, but will also accept money orders and personal checks. Personal checks policy- Once your check clears on my bank account I will ship your item.
All items are sent insured and with a tracking number confirmation.
Domestic shipping -USPS Priority service. I will send your favors between 10-12 days before your event. If it's a rush order (less than 7-10 days before your event) and I have the soaps available, I'll send the order within 1-2 business days. if you want to pay for overnight service I 'll send you the invoice with the additional shipping included.
International Shipping - I ship worldwide. If I use USPS to Canada is normally 41.00USD and to Australia between 41.00-60.00USD for packages with less than 90 mini soaps or less than 30 large soaps.
I am trying to use UPS for international shipping for orders where I have more than 3 weeks to deliver as UPS will take 7-10 business days to deliver. UPS is less expensive to Canada and Australia. Approx. 5.00 -10.00 less. I'll use the cheapest possible method.
For less than 20 soaps or any other item I'll use the cheapest way possible to send your item.
Refunds and Exchanges
SOAPS: if the soaps are returned unused and in the same manner it was shipped to you, I'll gladly return the money within 3 business days or receiving your package.
You will be responsible for return shipping fees. Once item is inspected and accepted for return, your full refund will be sent in 48-72 hours after item is received.
EXCHANGES- Exchanges permitted for same value items. You must return original item first at your own cost. Once item is inspected for any damages, a new or similar item will be shipped at no additional fees.
Additional Policies and FAQs
Guarantee- Your satisfaction is guaranteed or your money back.
Custom orders- I do custom orders on soaps for quantity, size, and scent.
Last Updated January 12, 2014