Coutiver

Handmade Organic, Vegan Soap & Candles made in UK

London, United Kingdom · 1126 Sales

Coutiver

Handmade Organic, Vegan Soap & Candles made in UK

London, United Kingdom 1126 Sales On Etsy since 2013

5 out of 5 stars
(246)

Coutiver is taking a short break

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Note from shop owner "This is an automatic message"

I am currently away at the moment, returning on the 19th of July.

I will respond to any orders or messages as soon as I get back.

Thank you very much
Coutiver

Note from shop owner

Last updated on Jul 11, 2018

"This is an automatic message"

I am currently away at the moment, returning on the 19th of July.

I will respond to any orders or messages as soon as I get back.

Thank you very much
Coutiver

Christophe

Contact shop owner

Christophe

Reviews

Average item review
5 out of 5 stars
(246)
View all 246 reviews

About

You wonder “how did this idea of making soaps come from?”

Well, when I was a kid, I had an unusual passion of collecting small soaps given by my father returning from business trips. That’s exactly how my collection started. I haven’t stopped collecting soaps from around the world ever since, most of them from my friends who know my passion.

With time and experience, I have discovered how to live in harmony with NATURE while respecting the environment.

Over the last few years I deepened my knowledge of sustainable development and the "art of living" a healthy lifestyle.

Mixing ancient and modern knowledge with the use of plants and other natural ingredients is what I do best with Coutiver.

All the medicines and products we use everyday are from NATURE, but most of them are biologically modified or mixed with chemicals.

Several essential oils are naturally antiseptic. White vinegar for example is well known to eliminate tartar deposit from water. With an extra drop of lavender oil, your product will kills most of the bacteria by itself. The goal is to change your way of thinking.

The idea behind Coutiver, is for the products to be made locally, with genuine ingredients, and as organic as possible. The packaging is even 100 % compostable or recyclable! I want to provide truth within the given information. The most important is to combine all of this with the enjoyment of your senses, because there is nothing more essential than true pleasure.

Our Organic offer respects your skin and NATURE as well!


Christophe LECOEUR, founder of Coutiver.

Shop members

  • Christophe

    Owner, Maker, Designer, Curator

    I was born and grew up in a town called "La Valette du Var" which is in the south of France, at the age of 18 I moved to Paris where I worked for Haute Couture and as a side hobby polished my passion for the environment. In 2012 I moved to the UK.

Shop policies

Last updated on November 16, 2017
Welcome to Coutiver, where we create Organic soap and candles that starts and ends with the basics;

- The best ingredients for your skin and your environment
- Organic* and sustainable Ingredients
- Sustainable Practices and Packaging

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Check
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Coutiver understands the attention you pay to what's in your bath and body products. To help you choose the best product, we list every ingredient clearly in the item listing. Please let us know if you have concerns or questions about any ingredient.

We will happily refund the purchase price of (or replace, whichever is appropriate) any product that is found to be defective in any way. Please let us know right away if you have any concerns at all about your order. We'll do our very best to resolve the matter promptly.

Due to the personal nature of bath and body products, we're sorry that we cannot exchange or refund items which have been open (packaging missing or open, unwrapped...) Please note that due to hygiene reasons , we are unable to accept any returns or refund on the toothbrushes. Thank you for your understanding
Payment
We accept Payment through Paypal and card which we consider the most Secure and Safe for transactions.
Shipping
In most cases we ship orders within one business day, and always within two maximum. If you need your items in a hurry please let us know and we can arrange priority shipping.

The shipping rates we assign to items are as exact as possible, not inflated with handling fees or other costs. We're careful to always reimburse shipping fees overpaid by £1 or more, and will absorb the difference if we've underestimated the actual cost.

We've done our best to calibrate accurate fees, even with multiple-item orders. If you're concerned at all about the shipping rates of your order, please email us for an exact quote. If possible, we will set up a special flat-rate listing for you.

See this help article for more information on how combined shipping rates are calculated http://www.etsy.com/help/article/191

We also will gladly include a gift card and a note with any purchase. Simply leave details in notes to seller during the transaction.


UK:
We ship via Royal Mail second class for packages under 2 kilos, with insurance on request for a fee, and packages over that weight must go Priority Mail, which gets a little more expensive.

We're happy to explore express shipping options if urgency is required.


FRANCE & EUROPE :

We ship via Royal Mail in first class it take about 4 to 6 days for packages under 2 kilos and packages over that weight must go Priority Mail, which gets a little more expensive, with insurance on request for a fee. We're happy to explore express shipping options if urgency is required.


INTERNATIONAL*:

We are more than happy to ship internationally. Packages under 2 kilos ship first class international and packages over that weight must go Priority Mail, which gets a little more expensive.

Please contact me for rates.

*Please note that international buyers are responsible for any duties and customs charges that may be incurred.

Here's a two-part strategy for buying things from the UK :
* Stay under 2 kilos in your package weight (20 soaps) OR
* Go nuts, way over 2 kilos and fill up a medium flat-rate Priority Mail box, as it will jump up in cost to ship but again, it's flat rate.

Please let us know right away if your order hasn't arrived in a reasonable time frame - we'll either help you track it down (if it was sent Priority Mail) or send a replacement package.

We're sorry to report that shipping rates went up quite a bit in April 2014. Again, we've done our best to assign exact shipping costs to items and always reimburse shipping fees overpaid by £1 or more.

Any questions, contact me.
Additional policies and FAQs
Coutiver is happy to consider requests for wholesale relationships - please contact us directly for pricing. We would be love to customize an order for your retail shop today! Please e-mail me at coutiver [!at] yahoo.com for further details.

***What do we mean by organic soap?***

The Coutiver organic and sustainably harvested oils and botanicals are identifiable by the little star in the ingredient description in every single products and for more transparency we provide the percentage of the organic volume. The other crucial ingredient - sodium hydroxide, or lye (mineral) - simply transforms the organic oils into soap, as there is no such thing as organic minerals, we do not count this in our percentage calculations.

Feel free to let us know if you have any questions about our ingredients or organic labeling!