lynnecarterlynnecart on Sep 27, 2016
The clock was lovely when i finally got it had a card pushed through the door of postman asking me to pick it up from post office when l get down there i had to pay another 11 .00 pounds on postage that had not been paid then to top that there was no scaw in to hold the fingers in they had fell out so. My husband has managed to put in a little pin for me.
CozinestHollow responded on Sep 27, 2016
So sorry this was not a satisfactory transaction as I truly try to give top notch service. I had no idea that there would be an additional charge. I went by Etsy on the shipping. This is the first rating in four years that has not been 5 star. Apologies. I will rethink my shipping to countries other than the US
jlvogg on May 10, 2016
Friendly, fast service!
On Holiday till after the 1st of the year! :)
A place to be who I am. Which is many things... I am a wife, mother, daughter, sister, artist, lover of nature. I love to make things and have since childhood. I love old things with history and soul. This love has been passed down from my Mother to me and I hope to pass it down the family tree.
Please feel free to communicate me using the conversation link with any questions about absolutely anything!
Accepted payment methods
- Accepts Etsy gift cards
If payment is not received within 3 days, the item will be re-listed. If there are extenuating circumstances, please contact me and I will work with you within reason.
Insurance is not included in the shipping costs. Please let us know if you would like to purchase insurance, so that you are covered in case of loss or damage. Contact for rates.
INTERNATIONAL BUYERS: We ship within 3 business days using USPS First Class International--which DOES NOT include any tracking or insurance to cover loss or damage, and typically takes up to 3-4 weeks to reach the destination. I will provide you with the Custom form # , which is the proof of shipping. If you would like to upgrade to Priority International Mail, which offers insurance and tracking, and takes 6-10 days for delivery, please contact us for rates.
We are not responsible for items being held or confiscated by a country's customs department, nor for any customs tariffs or taxes** It is up to the buyer to investigate any customs issues.
Please contact with any questions
Refunds and Exchanges
Returns will only be accepted for extreme misrepresentation of the item.(for USA orders only).Item must be returned within 3 days after received and include delivery confirmation.When item received back, refund will be given via PayPal and will not include shipping cost.. You must contact us before you ship the item, and you must use delivery confirmation. Shipping must be covered by the buyer both ways.
International Policy-No returns or exchanges are allowed from international buyers. We are not responsible for items being held or confiscated by a country's customs department, nor for any customs tariffs or taxes. It is up to the buyer to investigate any customs issues.
Additional policies and FAQs
VINTAGE CONDITION: Pre-owned goods may show minor signs of wear due to age. We always indicate any major flaws or blemishes, but will not always mention small flaws, such as pinpoint sized spots or holes. If you are concerned about a particular item's condition, please contact us.