Anonymous on Mar 2, 2012
My fried loved the periwinkle circle scarf for Christmas and gets lots of compliments on it at work! CozyCotton was great to convo with, had exceptional customer service and me proud to support local business!
Please don't hesitate to contact us if you have any questions! Thank you so much for taking the time to look at our store here on the wonderful ETSY.
Accepted payment methods
- Money Order
Also feel free to email us at cozycotton [!at] hotmail.ca if you have any questions!
If you are having problems figuring out PayPal please check out this link: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Payment is due within 3 days of purchase, otherwise the sale will have to be canceled.
Cozy Cotton will also accept personal cheques and money orders. Please contact us if you wish to pay using a cheque or MO.
After we receive payment we will be sending you an order confirmation email from cozycotton [!at] hotmail.ca or a message through Etsy Convo. If you do not receive this email and are concerned please write us at the same address or send us an Etsy Convo. So be sure to check your inbox and junkmail for the order confirmation, thanks!
All of our items are made to order, we ship within 5 days of cleared payment.
The shipping costs listed are regular surface shipping via Canada Post. Tracking numbers are not provided with regular shipping rates. Please let me know if you need your order sooner and require express/courier shipping by emailing us at cozycotton [!at] hotmail.ca or contact us via Etsy convo. We always ship to the ETSY address you have provided unless you specify a different location. If you live in the US or Canada you can expect your package within 10 to 14 business days after it has been shipped.
Once an item is shipped and the address is correct, we are not responsible for lost items.
International buyers are responsible for all customs fees, taxes, tariffs, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from Canada. International packages can get stuck in customs so please be patient.
All your items will be sent in padded envelope packaging.
Refunds and Exchanges
Items must be returned within: 10 days. Refund will be given as money back through Paypal. Return shipping will be paid by the buyer.