Jewelry made from toys, buttons and other bits!
CraftCarnageByHeidi's Shop Policies
Thanks for visiting my shop!
All the items in my shop have been handmade by me. If you have any questions I'd love to hear from you!
I ONLY accept Paypal.
Please make your payment within 2 days. I will not ship your item until payment is received.
Your order will be shipped to you in a small bubble envelope via Canada Post.
I will ship your item within 3 business days. Delivery time varies depending on location and customs.
Shipping from Canada, any international orders (including US) must go through customs and can take anywhere from 2-6 weeks to arrive. I have no control over how long customs takes with your package.
Because I ship my items at the most economical price for my customers, your package will not come with a tracking number. I can provide a tracking number for an extra cost so please just convo me if this is needed.
If you need your item sooner than regular mail please convo me and I can ship faster if you pay for the shipping increase.
Refunds and Exchanges
If you are unsatisfied with your purchase please contact me BEFORE leaving feedback. I will always try to fix the problem so please just convo me first.
Refunds will be given within 30 days from purchase date. (if you don't recieve your item before the 30 days of course I will be understanding and will accommodate you! :)
If your order arrives damaged please contact me asap with a photo of the object and I will do my best to replace it.
Additional Policies and FAQs
For CANCELLED orders:
If you cancel an order that has been mailed out please return the item to me ASAP and upon return I will issue a refund. I will not cover the cost of return shipping if applicable.
Last Updated November 5, 2011