CraftedbyCH

At CraftedbyCH, your privacy is important. My shop offers instant digital downloads and editable templates only. Because I don’t create custom items or ship physical products, I do not collect personal information from buyers.

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✦ Information I Receive

When you purchase from my shop, Etsy provides me with:
• Your Etsy username
• Your purchase details

I do NOT receive:
• Your email address
• Your physical address
• Your payment information

All payments and personal data are handled directly by Etsy, not by me.

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✦ How Your Information Is Used

Since I only sell digital files and editable templates, and I do not offer customization, I use the minimal information Etsy provides only to:
• Confirm your order
• Provide customer support if you message me

I do not store, collect, or use your personal information outside Etsy’s platform.

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✦ Editable File Access

If you purchase an item that includes an editable template link (such as Canva):
• You access the file through the platform’s own system
• I do not see or store anything you edit, upload, or personalize
• I do not collect your email or any content you create within the editor

Your edits remain private to you and the editing platform you use (e.g., Canva, Templett).

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✦ Sharing of Information

I do not share or sell any personal information.
The only information shared is what Etsy already processes internally as part of your purchase on their platform.

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✦ Data Retention

Because I do not store any personal data outside Etsy, there is no personal information to retain.
Etsy may retain limited order information according to their own policies.

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✦ Your Rights

Any requests regarding your personal data (access, correction, deletion) should be directed to Etsy, since they manage and store your information.

You may also contact me through Etsy messages if you have questions about this policy.

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✦ Contact Information

For privacy-related concerns:
• Shop: CraftedbyCH on Etsy
• Contact: Etsy Messages only (I do not collect external contact information)