CraftinInTheKitchen's Shop Policies
Welcome to Craftin' In The Kitchen! Thank you for taking the time to check out my shop. I will be selling an assortment of handmade items along with homemade candies and baked goods. I aim to deliver quality items at reasonable prices. Message me if there are any adjustments or custom additions you would like on any item. I love doing custom orders, especially weddings! Check back regularly for new and seasonal items.
We accept (and prefer) Paypal or Direct checkout.
We ship via USPS Priority Mail. Shipping prices reflect charges from the USPS for the size and weight of your package and all materials used to ensure your product arrives safely. We try to ship flat rate, when possible, to keep cost down for the customers.
We are not responsible for what happens to the package once it is received by the post office. Including, but not limited to lost items by the post office or items left at door step and affected by weather or other elements. Due to hot weather, we cannot guarantee the arrival of items in perfect condition. Ice packs are included when necessary.
If you would like your package shipped via FedEx or UPS, please contact us for a quote. Overnight/Express shipping is also available at an additional cost.
If you are located in the Metro-Detroit area, discounts can be given and arrangements made to meet for delivery. Please contact me for details.
*Please be sure to put in your correct address at checkout. We are not responsible for incorrect or undeliverable addresses.
*For some items, ice packs are used in warmer months. Ice packs are an additional $1.25 each and are automatically added to orders when needed - this is reflected in the shipping charge. Ice packs are reusable so we encourage you not to throw them away.
Refunds and Exchanges
Customer satisfaction is my top priority! If there is any issue with your order please message me and I will take the necessary steps to correct the problem.
We highly recommend someone is home when your package arrives to avoid it being left outside. We cannot be responsible for items melting due to being left outside after delivered or for negligence by the post office
Additional Policies and FAQs
We pride ourselves on top quality and customer satisfaction. Confection orders are shipped as close to their production date as possible to ensure you receive the freshest product.
VERY IMPORTANT - our products may contain nut and dairy ingredients and/or are prepared in a kitchen where peanut, nut, soy, dairy, and gluten products may be present.
Last Updated March 11, 2014