Craftsquatch
Chicago, Illinois
Shop policies
Last updated on
October 20, 2014
+ Hi, I'm Justin and I'm the owner, creative mind, and primary work force behind Craftsquatch. Thank you for visiting my shop, and feel free to message me about anything really. Questions and comments, step up to the front.
+ Every item you see in this shop is 100% hand crafted by myself. All of the cutting, sewing, packing, and shipping is done in house, and I try to use the best and comfiest materials I can find.
+ Products are made in pet and smoke free home, and away from most common allergens.
+ Stay tuned for new items every so often, we have lots of ideas!
+ Every item you see in this shop is 100% hand crafted by myself. All of the cutting, sewing, packing, and shipping is done in house, and I try to use the best and comfiest materials I can find.
+ Products are made in pet and smoke free home, and away from most common allergens.
+ Stay tuned for new items every so often, we have lots of ideas!
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
+ All returns are handled on a case by case basis. If you have any concerns about your order, please do not hesitate to contact. We will do our best to help resolve any issues.
+ If you suspect your package was lost, please let me know ASAP. 2+ months later, is pushing it and limits what I can do. But I still try to be as accommodating as I can.
+ SALES ON ALL CUSTOM ORDERS ARE FINAL- No refunds, returns, or exchanges on any custom made pillows.
+ If you suspect your item is lost in the mail or well past arrival- please send me a message. Sometimes losses happen, and I can often fix it for you myself.
+ If you suspect your package was lost, please let me know ASAP. 2+ months later, is pushing it and limits what I can do. But I still try to be as accommodating as I can.
+ SALES ON ALL CUSTOM ORDERS ARE FINAL- No refunds, returns, or exchanges on any custom made pillows.
+ If you suspect your item is lost in the mail or well past arrival- please send me a message. Sometimes losses happen, and I can often fix it for you myself.
Payment
+ Accepting Credit Card and Paypal! Can accommodated a check with special arrangements.
Shipping
+ Craftsquatch ships using USPS Priority mail shipping with delivery confirmation. Items are usually shipped 3-6 weeks after the pillow is ordered (excluding holidays). I try to be as quick as possible when shipping though, please contact me and can see if I can accomodate if you need them quicker.
+ International orders shipped via USPS First Class International. Please contact me for more precise shipping costs, as it may be different according to number of items bought and destination.
-- Additional Customs fees and VAT may apply and are the responsibility of the buyer.
+ Packages that are returned to me due to there being no one to receive the package after the standard amount of delivery attempts, will be reshipped at the buyers expense. NO refunds for the order will be given.
+ If your Etsy and PayPal addresses differ, please let me know in the “message to seller” note during checkout. If you do not send a message, and I am not able to reach you, item will ship to the address connected to your Etsy account.
+ International orders shipped via USPS First Class International. Please contact me for more precise shipping costs, as it may be different according to number of items bought and destination.
-- Additional Customs fees and VAT may apply and are the responsibility of the buyer.
+ Packages that are returned to me due to there being no one to receive the package after the standard amount of delivery attempts, will be reshipped at the buyers expense. NO refunds for the order will be given.
+ If your Etsy and PayPal addresses differ, please let me know in the “message to seller” note during checkout. If you do not send a message, and I am not able to reach you, item will ship to the address connected to your Etsy account.
Additional policies and FAQs
::Custom orders::
Totally doable! Please send me your idea and any images you have of what you'd like made into a pillow and I would be more than happy to see whats possible :)
::Note on photos::
I take pictures of all items such that the colour is as accurate to actual colour as I can get it. However, different monitors display differently, so send me a message if you have a specific question about an item you see. Most of my items are inspired by familiar things, and I try to match the colours as best I can.
Totally doable! Please send me your idea and any images you have of what you'd like made into a pillow and I would be more than happy to see whats possible :)
::Note on photos::
I take pictures of all items such that the colour is as accurate to actual colour as I can get it. However, different monitors display differently, so send me a message if you have a specific question about an item you see. Most of my items are inspired by familiar things, and I try to match the colours as best I can.