Paypal not accepted for in-person delivery, sorry.

I ship most everything USPS. I am unable to provide tracking for international packages. I re-use materials in packing and shipping, such as plastic grocery bags to wrap items inside envelopes instead of fancy tissue paper :) I hope you'll appreciate my efforts to be thrifty and green :)

International customers please note that you will be responsible for customs or point-of-entry tax.

No refunds or exchanges on custom-designed items. In case of defect in workwomanship, contact me and we will work together to come to a solution.

Should a client wish to back out of a custom-printed item purchase, a full refund will only be given in cases where I have not done any work on the item. In cases where pre-printing work has been done (work on proofs, etc.), the maximum refundable amount is the cost of fabric for the given project.

Once buyer gives a proof final approval and I order fabric, no changes can be made and no refunds will be given. Approval of proof constitutes acceptance of the artwork.

All my items are handmade with care, and will vary slightly from item to item as a result. If you are ever unsatisfied with an item, please contact me directly and I will try to work out a resolution. Electronics cases are made with a layer of padding and the D-rings are at least triple-stitched for strength. I am not responsible for damage to your device while it's in one of my cases, however. As I note in the listings, it's not kryptonite, for Pete's sake. It's like I tell my kids: if something is important to you, treat it accordingly. So don't go throwing your iPad around or swinging it wildly by the wrist strap and then assume I'll buy you a new one :)

RESERVED LISTING POLICY: If I create a reserved/custom listing for you based upon an Etsy or FB exchange, you will have 2 weeks (14 calendar days) from the time I contact you to let you know that the listing is up to either purchase the item or communicate your intent to purchase. I understand needing to wait until payday, etc., but I put time and money into my creations so I ask that you respect that. If two weeks pass with no communication I reserve the right to open the listing up to the public for sale. If there is ever any concern, PLEASE get in touch - it is my sincere desire for everything to go pleasantly.

CUSTOM PRINTED ITEMS POLICY: For custom printed items, buyer will receive high-quality proof before fabric is ordered. I am happy to make any adjustments requested. Once buyer gives a proof final approval and I order fabric, no changes can be made. Approval of proof constitutes acceptance of the artwork.