CrayCases

Fast Processing, Shipped Worldwide and Made in the UK.

London, United Kingdom
17,583 Sales | 4.5 out of 5 stars

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CrayCases

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CrayCases

Reviews

Average item review
4.5 out of 5 stars
(2068)
See reviews that mention:
Quality 281 Shipping 313 Customer service 255

About CrayCases

Sales 17,583
On Etsy since 2016

Here at CrayCases, we take packaging and durability of our cases very seriously. That's why we tested our packaging and case toughness by driving a 1.5 ton (3,000 lb) car over it! Our cases are lightweight yet very tough and adds no extra bulkiness to you iPhone.

What separates Etsy from other platforms is the quality it offers, and the passion each artisan puts into making their craft. We are no different, we hand-make each case as verified by Etsy here in the UK. We DO NOT outsource our production (unlike other sellers, hint look at their processing time). That's why we can ship an item within one working day.

We spend quite a lot of time researching, collecting assets and producing the design and then actually manufacturing it on demand when you order. We do our best to process your order as quickly as possible.

In a world full of mass-produced goods manufactured using exploited labour, we stand for craftsmanship, quality and we take real pride in creating every single case by our two hands. Your feedback and positive convos fuel our creativity to create exceptional phone cases at an affordable price.

Thank you.

Disclosure: To avoid confusion we also run: https://www.etsy.com//shop/ClearCasesShop/ If you are after rubber/soft TPU cases, this is the place to purchase it from :) and for personalised posters check out: https://www.etsy.com/uk/shop/paperflavors

Shop members

  • Sabbir / Rumana

    Founder, Curator, Customer Service

    Captain of the ship!

  • Mark

    Customer Service, Designer

    Customer service is a core part of our business. We will answer any questions or concerns you may have as soon as we can (even sometimes during the weekend).

  • Joel

    Creator

    I'm the person who prints and ships your cases. Every single case is tripled checked before dispatch.

Shop policies

More information

Last updated on Oct 1, 2019
Frequently asked questions
Important Information:

*Please note, we receive all messages that are sent using Etsy. However, it is impossible for us to respond to them instantly, we are either busy processing orders or it's the weekend (we have to legally give people a break if they work 5 days a week). However, we will respond to your message within 72 working hours at most.

*Etsy delivery estimates are not accurate, please ignore those. Our estimates are provided under every listing and on our shop homepage. If the item is not received within the estimate, please do not worry, it may be delayed by the postal/custom service.

*We will always work with you to make sure you receive your item.

*We do have no cancellation policy. However, we can cancel an order for a £5 GBP cancellation fee.

Ordered something custom?

We make every effort to send your order as quickly as possible without compromising quality.

For custom orders we ALWAYS send out design mockup within 24h. We won't ship your order without your approval. Please approve the design as soon as you can (it will be in your Etsy inbox).

Where's my tracking code?

Standard Shipping doesn't have a tracking feature. All other shipping services in our shop do provide tracking function.

Supported devices:

We support the following devices:

- Apple iPhone XR
- Apple iPhone XS Max
- Apple iPhone XS
- Apple iPhone X
- Apple iPhone 8
- Apple iPhone 8 Plus
- Apple iPhone 7
- Apple iPhone 7 Plus
- Apple iPhone 6s
- Apple iPhone 6s Plus
- Apple iPhone 6
- Apple iPhone 6 Plus
- Apple iPhone 5/S/SE
- Google Pixel
- Samsung S7
- Samsung S7 Edge
- Samsung S8
- Samsung S8+
- And more

List of countries we do not dispatch using standard shipping:

- India (Signed + Tracked only)
- Brazil (Signed + Tracked only)
- Spain (Signed + Tracked only)
- Italy (Signed + Tracked only)

Can you print it on a flexible/rubber TPU case?

Yes, we can do that for you. Please purchase the upgrade from here: https://www.etsy.com/uk/listing/547498707/flexible-tpu-case-upgrade

You will need to add the upgrade along with main item and checkout.

Returning an item to us (return agreement/policy)?

- We MUST first receive the item(s) at our workshop in order to issue a refund. Ship item(s) back to us within: 21 days of delivery.

- The item remains your responsibility until it reaches our workshop safely.

- Buyers pay return shipping fee. Furthermore, original order shipping fee is non-refundable.

- If there's an item missing from the box, a reimbursement fee of £1 will be charged.

- The above policies are a continuation of our Returns & exchanges policy stated on shop homepage under Shop policies section (please read).

What's your working hours?

9-5pm weekdays. However, we do try to respond to your custom request or urgent messages as soon as we can.

Do you dropship?

Yes, we do. Why not open your own shop and let us do the printing for you. No need to worry about buying a printer or blanks. You create the designs we do the fulfilment. Contact us today to find out about trade prices.