CrazyOrganized

Physical Items

Non-customs

If you find your item unsuitable or defective, I am happy to exchange the item pending the return of the original :) Refunds may be possible, but are solely at my discretion.

Custom work

Exchanges are solely at my discretion based on current progress and reasons for requested exchange. Unfortunately, in most cases I am not able to issue an exchange for custom work.

Refunds are not possible for custom work.
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Digital Purchases

Due to the nature of digital purchases, I am unable to offer refunds after purchase.

Full payment must be made prior to shipping.

Buyer is responsible for ALL customs and taxation charges. I cannot / will not assist with these costs. They are not part of your order total at checkout. They are calculated by your government when the parcel is received by customs in accordance with it's laws and regulations. Please ensure you know your countries customs policies, limits and tax percentages before buying as we are not liable for any of these charges.

I always try for the best value / shortest shipping times.

Please note, Planners usually take around 7 to 14 business days to arrive but smaller items (inserts, charms etc, are sent via a slower method to keep shipping cost down and can take between 4 and 6 weeks to arrive. These are estimates, and can be subject to change without notice based on current shipping lane conditions.

Tracking is provided for all international post.
I am not responsible for parcels lost / damaged by mail carriers. You must filed a claim with the post in your area if these occur.

Buyer is responsible for ALL customs and taxation charges. I cannot / will not assist with these costs. They are not part of your order total at checkout. They are calculated by your government when the parcel is received by customs in accordance with it's laws and regulations. Please ensure you know your countries customs policies, limits and tax percentages before buying as we are not liable for any of these charges.

Under no circumstances will I mark parcel values lower then the value of the order or as a gift to avoid customs. To comply with tax and mail policies, all parcels must be marked parcels correctly.

How it works!

Select your base planner from my selection of bases. There is a base planner to suit most planning styles, including travelers notebooks, Ringbound planners, spiral bound planner covers and more!

Select your add ons.

Select add ons to your base to further customize your planner, including pockets, decorative stitching, pen looks, reinforced spines and more.

Request a custom illustration

I only take custom illustration orders on a limited basis when commisions are open. Please follow my facebook page for open commission announcements.


Select your colors.

I offer a huge range of colors and finishes for both the planners and elastic/stitching. Please put your color choices in the purchase comment and I will take care of the rest!