CreateItCuteShop

All shirts are unisex and run true to size. Please refer to the sizing guide in the photo section of each listing. For non-apparel items, size specifications will be indicated within the listing description.

Turn inside out and machine wash cold on delicate cycle.
Dry on low heat setting.
Do not bleach.
Do not dry clean.
Do not iron directly on design.

We are not able to offer gift wrapping or packaging at this time. Orders are not shipped with pricing information included. If you are sending a gift, we recommend you send a separate note to the recipient.

There are no refunds since every item is custom. If an item breaks in shipment we have insured its value up to $100 and you can submit the claim to USPS online to have that insurance amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase. Note that when submitting an insurance claim **You MUST have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal. **Note that any damage must be reported to our shop within 48 hours of the package arriving.

All orders will be processed in our standard 3-8 business days (business days are Monday-Friday). We do not offer Rush Delivery at this time.

CreateItCuteShop is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.

Due to the custom nature of the item we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!

Delivery times in Etsy are estimates based on our production schedule and carrier timelines. Due to carrier fluctuations, we cannot make delivery date guarantees. Please plan your purchases accordingly. Refunds will not be provided for orders that are shipped within the estimated shipping window.

We cannot guarantee the shipping carrier delivery dates.

***If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.

Due to the high volume of orders that we create and ship every day, we are unable to send photos or create mock-ups before production and shipment.

The best way to make sure that your colors are matched as closely as possible is to send a) photos or b) links to items or colors that you're trying to match. You can send photo attachments or insert links in our message conversation both before and after you place an order.

***Please note that, due to the handmade nature of the item, variances in color and print size are normal compared to what you see on a computer screen. Colors can vary on different monitors and device screens due to different factors beyond our control. Exact color and symmetry are not guaranteed.

The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.