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James Friend

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James Friend

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Shop policies

Last updated on March 25, 2011
Welcome to CreationsByTori! We strive to offer our customers 100% satisfaction with each purchase. Thank you for stopping by!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
  • Check
Returns and exchanges
Due to the one of a kind nature of the products I create I can not offer exchanges or Refund. However, if you have any questions or concerns please contact me and I will do what I can to correct the problem. Please make you decision to buy carefully
Payment
I accept payments through PayPal online. All payments are due within 3 days of the date of purchase. All Items will be shipped once payment has cleared through PayPal. For PayPal eChecks this normally takes 3-4 days. If payment is not received the order will be considered canceled and the item will be re-listed.

TAX
Residence of TX will be charged sales tax at checkout.
Shipping
I ship all packages via USPS. Signature confirmation is available per request for additional $2.50. If you need this service, contact me before you check out, I will modify the shipping charges accordingly.

All international shipping are shipped via first class air mail without tracking and insurance. Please be aware that international shipments can take up to 4 weeks to be delivered. If you have not received your order within 4 weeks please contact me.

International customers, please be aware of your countries custom duties, VAT or any sort of taxes. We are not responsible for any of these charges. Due to import duty valuation adjustments and currency valuations, we are unable to provide any estimate for your country's duty or VAT.

For both domestic and international shipping, we are not responsible for any lost and damaged packages once items are shipped unless otherwise insurance is purchased. The listed shipping fees do not include insurance, please contact us for fees to be listed before you purchase if you need the insurance.

We pay insurance for orders above $50.00. Any orders below $50.00, insurance is optional by you. The insurance cost is: $2.00 per order. Contact us if you want the insurance and your order is less than $50.00, I will send you an updated invoice with insurance charges.

Orders are not considered "Lost" unless meet the following dates:
>>Domestic (U.S): 21 days past shipping date
>>International: 45 days past shipping date
Additional policies and FAQs
Each piece in my store has been hand crafted and assembled using the highest quality products possible. However, care must be taken with any jewelry due to the nature of the product. Do NOT use solvents when cleaning your jewelry, use soap and water and dry the piece with a soft towel. ENJOY YOUR PURCHASE