Creationsbylaceyjane's Shop Policies
Welcome to Creations by LaceyJane! I design jewelery and accessories that can be worn to work and also for a night out on the town. I want to make your shopping experience as pleasant as possible. If you see something you like but would prefer it a different color. I also do custom made to order pieces. I believe a good business is always changing and I welcome comments or suggestions to make your shopping experience easier. I also offer custom made memory boxes for special occasions. Memory boxes are custom made, please email for details.
I accept payment through paypal, credit/debit cards, money oder, and personal check. Order will not be shipped until payment is received. If payment is not received within 7 business days the order will be cancelled. All oders made by personal check must clear the bank before order is shipped. Salex tax is applied to all orders sold in the state of Arizona. All Custom orders need to be paid in full at the time of purchase. Custom items will not be made until full payment is received, email updates and photographs of custom items being made are available upon request.
Shipping is done by USPS, Customer is responsible for shipping charges. May choose overnight shipping for additional costs. standard Flat Rate Shipping is also available. International buyers are responsible for customs fees and any additional shipping cost.
Refunds and Exchanges
I do accept refunds and exchanges. For refunds the item must be returned withing 60 days of purchase. If item is delivered to you damaged, it will be replaced upon return of damaged item, or you may also choose to have your payment refunded. If you are unsatisfied with the product I will do my best to reach a happy medium with customers.
Additional Policies and FAQs
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creationslaceyjane [!at] aol.com
Last Updated November 17, 2012