CreativPublishing

Terms and Conditions (T&Cs) for the Etsy Shop Creativ Publishing

1. Scope
These Terms and Conditions (T&Cs) apply to all orders placed through our Etsy shop Creativ Publishing. By purchasing a product, you agree to these T&Cs.

2. Contractual Partner
The purchase contract is concluded with:
Creativ Publishing
creativpublish@gmail.com

3. Products and Offers
We offer the following product categories:

Digital Products: Instant download files that are available as a digital file after purchase.
Physical Products: Poster prints that are shipped by us.

4. Ordering Process and Contract Conclusion
The presentation of products on Etsy does not constitute a legally binding offer, but a non-binding online presentation.
By clicking the "Buy" button, you place a binding order for the items in the shopping cart.
Confirmation of receipt of the order is automatically provided by Etsy.

5. Prices and Payment Terms
All prices in our Etsy shop are total prices including statutory value-added tax (if applicable).
Payment is made via the payment methods offered by Etsy.
For digital products, delivery takes place automatically as a download after successful payment.
For physical products, the order is processed only after full payment has been received.

6. Shipping and Delivery
Digital Products:
After purchase, the files are immediately available for download.
If you have problems downloading, you can contact us at any time.
Physical Products:
The printed items are shipped by us, with the respective postal service or other parcel delivery services.
The shipping time varies depending on the destination.
Any customs duties, taxes or import duties in the destination country are borne by the buyer.

7. Right of Withdrawal & Return
Digital Products:
Due to the nature of digital downloads, there is no right of withdrawal. Once the file has been downloaded, a return or refund is excluded.
If you have technical problems with the file, please contact us.
Physical Products:
Returns or exchanges are possible within 14 days of receipt of the goods. The costs for the return are borne by the buyer.
Personalized or custom-made products are excluded from exchange.

8. Copyright and Usage Rights
All digital files and designs are protected by copyright.
The purchase includes a private usage license - commercial use or redistribution is not permitted, unless expressly agreed otherwise.
Reproduction, resale or modification of the designs is prohibited.
Excluded from the prohibition of modification are templates that were purchased for one's own use or for personal branding and this type of modification is explicitly offered in the offer.

9. Disclaimer
We are not liable for technical problems that arise from improper use or incompatibility with certain programs or printer settings.
We assume no liability for delays or damages caused by shipping service providers or print-on-demand providers.

10. Data Protection
The processing of personal data takes place in accordance with our privacy policy, which you can find on our shop page under Privacy Policy.

11. Applicable Law and Jurisdiction
The law of the Republic of Austria applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. 1
For consumers residing in the EU, the respective national consumer law applies.
The place of jurisdiction is the court in Austria responsible for our registered office.  

12. Contact
For questions or concerns you can reach us at:
creativpublish@gmail.com