CreativeCrochetbyBAS

Creative Crochet by Becky Ann

Rochester, New York

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Rebecca Sager

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Rebecca Sager

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4.5 out of 5 stars
(113)
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Shop policies

Last updated on November 12, 2017
Welcome to Creative Crochet by Becky! I am so glad for your visit and am excited to share my crochet creations with you.

I have decided to share just a bit of personal information with you in order to gain a better understanding of my shop's philosophy and policies:

I am a stay-at-home-mom of three. My kiddos keep me on my toes for sure. I am also a writer, blogger, editor, proofreader and dabble in copy writing. I love to crochet, create my own original crochet designs and design my own patterns. This is of course all done in my "spare time", which as any parent knows is usually after the kiddos lay their sweet little heads down to sleep for the night or whenever a free moment arises.

I believe customer service is key in order to run a good and honest business. I strive to ensure customer satisfaction and clear, timely communication with customers in order to make certain items are custom-made per their specific requests. I have even been known to make suggestions to improve certain crochet orders in order to fit customers' personalities, the personalities of their gift recipients or special situations. For example, I created a chicken tuxedo for a young man who was asking a gal to prom in a different way. Another time, I created a more masculine and brightly-colored version of my baby own cocoon for a customer who was giving it to her fiery, adventurous niece as a baby shower gift.

My Etsy shop and customer satisfaction are very important to me. However, sometimes life can get quite hectic. This is why I always allow a reasonable lead time (completion time) for finishing projects.

Thanks so much for your patience and understanding! I look forward to hearing from you and creating lovingly crocheted items that you or your loved ones will treasure.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Since many of my crocheted items are custom-made (size/color/yarn texture), please understand it is very difficult to guarantee a full refund or exchange. Items that have been used, worn or washed cannot be returned. However, in case of absolute dissatisfaction, you will receive a full refund when I receive your returned unworn items in original condition.
Payment
Payment is required at time of purchase. Credit cards preferred.

If order cancellation is required, it will only be honored up to 24 hours after order has been placed.
Shipping
Each listing has a specific lead time (time to make the order). Your order will be created and shipped by the close of that time frame. (Example: If a project has a 1-2 week lead time, it will be shipped by the time 2 weeks has lapsed or earlier.) The good news is I usually run ahead of schedule and ship orders well ahead of deadline.
Additional policies and FAQs
I am always willing to work with customers to ensure the item they wish to purchase is to their satisfaction. Customers are free to choose different color schemes than pictured in the listing. Let's work together to make your vision come to life. :)