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CreativeKates' Shop Announcement

Be sure to check out my families shops for all your vintage finds at: http://www.etsy.com/shop/pickerchicks
http://www.etsy.com/shop/mitzisvintage

*See policies section for shipping and payment details.

****Please let me know if you need a custom order for your bridal party, birthday party or any special event.

CreativeKates' Shop Policies

Welcome

Hi and welcome to CreativeKates!

Payment

Payment is expected at time of purchase.

CANCELLATION
Receipt of payment is expected within three days of placing your order. If you need more time, please contact me and I'll be happy to work with you. If payment is not received and contact has not been made, your order will be cancelled.

CHECKOUT HELP
If you are having problems with the checkout process, please convo me or view this Checkout Help Guide. http://www.etsy.com/help_guide_checkout.php

Shipping

All items ship worldwide via First Class US Mail.

If you need your purchases shipped with expedited shipping, (extra fee for Priority or Express Mail) send a message at checkout. Please contact me prior to leaving feedback if you have any concerns with your order.

Refunds and Exchanges

ISSUES/CONCERNS
I want you to LOVE your purchase! In the event that you are unhappy with an item for any reason, please convo me as soon as possible so that we can resolve the situation together.

Additional Policies and FAQs

WHOLESALE INFORMATION
If you are interested in carrying CreativeKates items in your store, please convo with your name, store name, location, specific products you are interested in and any quantity or timeline information you may have. I will be happy to discuss wholesale pricing with you at that time.

♥ CUSTOMER SATISFACTION
Your satisfaction is my number one priority. If you are unhappy with your purchase for any reason, please convo me immediately to work out a solution. I will always do my best to keep my customers happy!

♥ FEEDBACK
Feedback is very important to me. If you're happy with your purchase (and I hope that you are), please don't forget to leave positive feedback and I will do the same!

CUSTOM ORDERS
If you would like a special custom order for your bridal party or any special event please convo me.

Last Updated February 25, 2014