Custom Professional Logo Design, Website Design

California City, California

CreativeSantosh is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

CreativeSantosh is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on April 7, 2020
Welcome to My Shop

I'm about new ideas, inspiration and challenging convention. But most importantly i'm about turning those ideas into eye-catching, attention grabbing digital and print design assets for our global clients. Together, we’ll figure out what you want (or what you need) and then make sure you get it.

Response Time is no longer than 24 hours.

I provide designing services not a physical product. So, it is important for my clients to understand what they are BUYING and what they will RECEIVE.

✔ Follow these steps BEFORE making a purchase :
1. PLEASE READ FULL DESCRIPTION of the listing you're purchasing
2. READ THE Terms and Policies of the Shop on this page
3. Don't forget to Check my Shop Announcements for current turn around time.

It's important for you to understand what you're purchasing. By making a purchase, you are stating that you understand the process, services offered, time frame and you AGREE to the terms and policies of CREATIVE SANTOSH.
**Just to confirm that the Shop location is California, But i usually work from India.**

Accepted payment methods

Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I provide 100% money back guarantee if you are not satisfied with the design. I will not refund the money, once you have approved the designs or asked for revisions on any or selected designs.

Rush orders are not refundable in any situation.

The turn around time to issue the refund will be 2-3 business days.

I can work with you for 30 business days to finalize the project. If you become inactive without any prior notice, after the 30 business days it will be considered abandoned and completed, no refund/work will be due.
All design services will be started AFTER the payment is made and received successfully.

I accept payment through PayPal. I will NOT going to start designing until the payment has gone through.

If you're getting any problem with the payment, please contact me. I will be happy to help you!
I need 3-4 business days for first drafts and 24 business hours for each revisions. Rush orders will be processed only during business days.

I will email all final files to the email associated with your PayPal account unless another email address is provided, therefore files were sent Digitally so there is no shipping costs !
Additional policies and FAQs
My response time for initial design concepts is 3 business days and 1 business days for revisions. Often my response time is much sooner !

It is your responsibility to read it carefully and make sure that all the information on your designs are correct and how you exactly want them. Your final approval is your authorization that the files are accurate and meet your requirements before I release final files to you.

I do not supply fonts with my artwork as they are my property.
Upon request, I will provide you with the names of any fonts used in your design artwork and a link to where you may purchase/download them. All the fonts were not downloadable for free but most of them.

I do not offer printing services. I design and deliver Print Ready files in Higher Resolution.
✔ Information i Collect :
To send the Designing Questionnaires for your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of logo design and other designing services i offer), if you contact me directly.

✔ Why i need your information and how i use it :
I may need your personal information to communicate via email, to fulfil your order, to settle dispute if any or to provide maintenance.I use it when i have to upload website to your server, send questionnaires or to communicate with you.

✔ Information Sharing and Disclosure :
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- PayPal. If i issue the refund then i use your personal information to tell your name and email address to send the refund.

✔ How to contact me :
You can contact me 24/7 via emails and Etsy Conversation