CreatureCollars is taking a short break
Reviews
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L.K. on Aug 12, 2017
5 out of 5 starsMy little girl loves her brand new collar! Well made and fits perfect - upgraded for the metal buckle 👍🏻
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Marcie on Aug 10, 2017
5 out of 5 starsMolly looks like a jolly ol' sailor when I walk her with this on - it's a winner! Very well crafted, great for leisurely summer strolls by the water. A+
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Marcie on Aug 1, 2017
5 out of 5 starsAdorable! Perfect little fall accessory for my Chi baby. Craftsmanship is TOP NOTCH, very well made.
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erinsewcute on Jul 27, 2017
5 out of 5 starsThank you so much for this great dog collar! I love it and it looks really good on our cavalier. Fast delivery too!
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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
RETURNS & EXCHANGES
I will accept Returns and Exchanges if the item is in Original condition, New and Unused. Please contact me within 3 days of receiving your order to discuss the options / situation.
Shipping costs to Return or Exchange an item are the customer's responsibility.
Refunds are issued once I receive the return. Refunds are issued via the original form of payment. Refunds are issued for the cost of the item Only. The original shipping fee is non-refundable.
Exchanges will be shipped once I have received the returned item.
Please measure your dog's neck before placing an order.
Please contact me with any questions.
COLLAR SIZING
A SIZE CHART is shown in every collar listing.
Collar size is determined by your dog's neck size, in inches. When Ordering, select the Size that adjusts within the range of your dog's neck size.
For Example, if your dog's neck measures 12 inches around, you would select Size Small since it adjusts from 10 - 15 inches.
Collar Size Chart
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Size XS adjusts from 7-11 inches.
XS is 5/8" width
Size SM adjusts from 10-15 inches.
Choice of 5/8" or 3/4" width
Size MD adjusts from 12-19 inches.
Choice of 3/4" or 1" width
Size LG adjusts from 15-24 inches.
Choice of 1" or 1.5" width
Size XL adjusts from 17-29 inches.
Choice of 1" or 1.5" width
Bow Ties & Flowers also have a size chart, shown in their listings.
COLLAR & ACCESSORY CARE
Collars > machine wash cold, lay flat to dry, iron if desired.
Fabric Flowers & Bow Ties > hand wash, lay flat to dry, iron if desired.
Felt & Satin Flowers > spot clean as needed.
Please check your dog's collar and leash for wear and tear and replace when necessary.
Every dog's activity level and behavior is different. After purchase, the use and care of the product is the sole responsibility of the customer.
No items in my shop are intended as a dog toy, chew toy or a child's toy. Please use products only as intended.
SHIPPING WITHIN THE UNITED STATES
Domestic Orders are shipped USPS First Class with Tracking.
USPS Priority Shipping is available as an Upgrade option.
If you would like to add Signature Confirmation to your order please let me know PRIOR to making your purchase, so I can set up the correct additional fee.
Without Signature Confirmation, your package will be delivered to the address provided on the order and left at the discretion of your USPS mail carrier.
If you are concerned about the security/safety of a package being delivered, Please request Signature Confirmation.
Orders are Shipped ONLY to the Address Provided on the Order. PLEASE be sure to double check your shipping address before submitting an order.
INTERNATIONAL SHIPPING
International Orders are shipped USPS First Class with Tracking.
USPS First Class International Tracking will show tracking information while the package is within the US and after it clears Customs, in the destination country.
When a package is in Customs it's not possible to track the progress or estimate the time it will be processing in Customs.
Customs fees, VAT tax, and/or import taxes are the Sole responsibility of the buyer.
If you would like to Upgrade to International Priority Shipping please contact me prior to making your purchase I will adjust the shipping fee.
PRODUCTION TIME
My current Production Time is 3 Business Days.
Every Item is hand made to order. I do not keep any pre-made inventory. All work is done by me. I do not employ outside help or manufacturing.
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