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CreepyGoatGraphics' Shop Policies

Payment

Our Current payment option is Paypal and direct checkout thru ETSY.

Shipping

Currently we only ship within the US via USPS

Please allow up to 5 business days for production time before items ship.
*Most items ship within 24 hours*

If you have a rush order, please email me before purchase. In most cases we can accommodate your needs.

Refunds and Exchanges

If you receive an item that does not meet your expectations, contact us within 3 DAYS of receiving your item and we will work with you to make it right.

All of our decals are custom and made to order, so before placing your order please make certain you have the correct size and color for your order.

++Note: There is NO REFUND for decals due to misapplication, damage during installation, or non-adherence due to wall finish.

If the decal is damaged during installation, we may offer you a replacement of the same item at a discount. For this discount, we ask that the damaged decal be returned to us before a replacement decal will be issued.

++ Large or intricate vinyl decals can be difficult to install. Patience, attention, and a helping-hand will all ease the installation process!

Additional Policies and FAQs

++ Applying vinyl decals to the following is NOT recommended:

*Heavily textured wall or surface (light texture is usually okay)
*Peeling or damaged paint
*Glaze, high gloss, or other special finish
*Paneling

While vinyl decals will stick to most clean walls and surfaces, I cannot guarantee they will stick to your surface.

++ I cannot guarantee a color will match your decor.

++ Vinyl decals can be difficult to install. Intricate vinyl decals will be delicate and increasingly difficult to install. Patience and a helping-hand will ease the installation process.

An instruction sheet is sent with each order. However, if you need clarification on any installation steps, please contact us before attempting your install!

Installation:
++Clean and Prepare Your Surface
To ensure strong adhesion to your surface, it is critical that you clean and prep the surface correctly prior to applying your vinyl decal.
*Wash and rinse the area (wall or other surface) with liquid dish detergent and warm water. Then dry the surface with a clean, lint-free towel or cloth.
**On Vehicles Wipe down the entire area with Isopropyl Alcohol (rubbing alcohol), wiping the surface in just one direction, using a clean, lint-free towel or cloth.

++Application Steps
1: Position

Measure where you want to place your decal. Then tape in place on one side only to use as a hinge, using regular masking tape. Place your tape on the top, bottom, or either side, however you feel most comfortable.
2: Remove LINER

Peel the bottom WAXY LINER layer away from the DECAL and MASK LAYER starting at the opposite side of the masking taped hinge, slowly removing the entire liner.
3: Begin Adhesion

While still holding the PRE-MASK layer away from the smooth surface. Use a squeegee, credit card, or any plastic straight edge for application. Starting from the edge with the tape, gently work away from the tape and squeegee out all air.
4: Secure Adhesion

Using your squeegee; apply pressure from the middle of your decal to the outward sides. This will start the decal adhesion. Let your decal sit for 5 minutes before removing.
5: Remove PRE-MASK

Gently pull off your PRE-MASK layer. If you see any vinyl beginning to peel up with the PRE-MASK, simply lay it back down, squeegee, wait a few minutes, and try again.
6: Nitpick and Enjoy
Prick the center of any large air bubbles with a needle point and rub from the outer edge of the air bubble toward the center. Be sure that all the outer edges of decal are firmly adhered; making sure all air is forced out. This is essential for proper adhesion.
Enjoy your new decal!

++Once the vinyl touches a dry surface, there is no removal or repositioning without risk of damaging the adhesive bond or the vinyl itself. Clean and prep thoroughly, then apply CAREFULLY!

Last Updated April 8, 2014