CrisDeMarchiAtelier

Unique bags and accessories handmade in Italy

Florence, Italy
|
| 1,327 Sales | 5 out of 5 stars 5 out of 5 stars

CrisDeMarchiAtelier is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Items

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Cristiane De Marchi

Contact shop owner

Cristiane De Marchi

Reviews

Average item review
5 out of 5 stars
(234)
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About CrisDeMarchiAtelier

Sales 1,327
On Etsy since 2014

Shop members

  • Cristiane De Marchi

    Owner

Shop policies

Last updated on May 19, 2022

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 days of purchase

Payment

PayPal and credit card payments are accepted at checkout.
Please contact me if you have trouble with checkout or another issue, and I will be glad to hold the item for a short time for you.

Shipping

DISPATCH AND SHIPPING INFO:

*All items are shipped within 1-5 business days from the purchase date.
*All orders are shipped with registered priority mail. This shipping method provides a tracking number.
*Delivery may take longer during periods like Christmas.

*All orders will be shipped to the address You provided on Etsy so please make sure that the address is correct. Refunds will not be made due to wrong address. If you would like a package to be send at a different address please let me know or leave me a note on checkout with the correct address.
PLEASE NOTE that we are not responsible if the customs at your country holds the package.

Additional policies and FAQs

Other conditions
All my products are custom-made and, possibly, customizable in colors or models.
FEEDBACK: if you are satisfied with the purchase please leave positive feedback... I will be very grateful!
If for some reason you are not satisfied, before leaving a negative feedback contact me and we will try to solve the problem together.

Privacy

This privacy policy describes how and when I collect, use and share information when you purchase an item from me, when you contact me or when you use my services through Etsy.com or its related sites and services.
This privacy policy does not apply to the practices of third parties that are not dependent on me and that I do not control, including Etsy or third-party services that you access through Etsy. To learn more about Etsy's privacy practices, you can review Etsy's Privacy Policy.

1. The information I collect:
To complete your order, you must provide me with certain information (Etsy provided it to me with your permission), such as your name, email address, mailing address, payment information, and details of the product you ordered. You may decide to provide me with additional personal information if you contact me directly.

2. Why I need your information and how I use it:
I rely on a number of legal bases to collect, use and share your information, including:
-are necessary to provide my services, such as when I use your information to complete your order, to resolve disputes or to provide customer support;
-when you have provided your affirmative consent, which you can revoke at any time, for example by registering on my mailing list;
-if necessary for compliance with legal obligations or a court order or in connection with a legal action, such as retaining information about your purchase if required by tax law; and
-if necessary for my legitimate interest, provided that your rights or interests do not prevail, for example 1) provide and improve my services. I use your information to provide the services you have requested and in my legitimate interest to improve my services; and 2) Compliance with Etsy's Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Seller Policy and Etsy Terms of Use.

3. Information about my customers is important to my business. I will only share your personal information for limited reasons and circumstances, as follows:
-Etsy. I share information with Etsy as needed to provide you with my services and to comply with my obligations under Etsy's Seller Policy and Terms of Use.
-Service providers. I use trusted third parties to perform certain functions and to provide services to my store, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Business transfers. If I proceed with the sale or merger of my business, I may disclose your information as part of that transaction, but only to the extent permitted by law.
-Compliance with the law. I may collect, use, store and share your information if, in good faith, I reasonably believe it is necessary to: (a) respond to legal process or governmental request; (b) enforce contracts, conditions and regulations; (c) prevent, investigate and combat fraud, and other problems related to illegal, security or technical activities; or (d) protect the rights, property and safety of my clients, or others.

4. Data retention:
I will only retain your personal information for as long as necessary to provide you with my services, as set out in my Privacy Policy. However, I may be required to retain such data to comply with legal obligations, resolve disputes and enforce contracts. Typically, I keep your data for the following period of time: 4 years.

5. Transfers of personal information outside the EU:
I may retain and process your information through third-party hosting services in the United States and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with data protection and government surveillance laws different from those in force in your jurisdiction. If I were to transfer your personal information outside the EU, I would rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your rights:
If you reside in certain territories, including the EU, you have several rights related to your personal information. While some of these rights are of general application, others apply only in certain specific cases. I describe these rights below:
-Access. You have the right to access and receive a copy of your personal information in my possession by contacting me using the contact details below.
-Modification, limitation, deletion In addition, you have the right to modify your personal information, to limit the use of your personal information or to delete your personal information. Except in exceptional circumstances (such as where I am required to retain data for legal purposes), I generally delete personal information upon request.
-Opposition. You can object to (i) my processing of some of your information based on my legitimate interest and (ii) receiving marketing messages from me after you have provided your explicit consent to receive them. In such cases, I will delete your personal information, unless there are compelling legitimate reasons on my part to continue using such information or where it is necessary for legal reasons.
-Complaint. If you reside in the EU and wish to express a concern regarding the use of your information (and without prejudice to any rights you may have), you have the right to do so with your local data protection authority.

7. How to contact me:
For the purposes of European data protection law, I, Cristiane De Marchi Pires, am responsible for the processing of your personal information. If you have any questions or concerns, please contact me at the email address crisdemarchi.atelier [!at] gmail.com. Alternatively, you can write to me at:
Cristiane De Marchi Pires
Valiversi Street 100
50019 - Sesto Fiorentino - FI
See this Seller Handbook article for a sample privacy policy you can customize for your shop.