CroatianJewelryShop

Handcrafted Jewelry In Sterling Silver & Solid Gold

Dubrovnik, Croatia
1,813 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    🛩️ DHL WORLDWIDE EXPRESS 🛩️

★DHL expedited flat-rate shipping service - Is the default shipping service for our shop.

★ 🎁Jewelry is sent in a ready-to-give gift packaging: ☆gift-box and gift-bag☆ 🎁

★For the detailed Shipping & Packaging info, please refer to:
https://www.etsy.com/listing/863372620/shipping-gift-packaging-info-for

★ By participating in the share of total shipping charges, We are able to offer favorable shipping charges for you.

★ Estimated delivery time will depend on your location. On average this is:

☆ 2-3 business days for DHL to Europe & UK
☆3-5 business days for DHL to US and Canada
☆4-5 business days for DHL to Australia, Asia and many other countries

Announcement

Last updated on Jan 17, 2021

🛩️ DHL WORLDWIDE EXPRESS 🛩️

★DHL expedited flat-rate shipping service - Is the default shipping service for our shop.

★ 🎁Jewelry is sent in a ready-to-give gift packaging: ☆gift-box and gift-bag☆ 🎁

★For the detailed Shipping & Packaging info, please refer to:
https://www.etsy.com/listing/863372620/shipping-gift-packaging-info-for

★ By participating in the share of total shipping charges, We are able to offer favorable shipping charges for you.

★ Estimated delivery time will depend on your location. On average this is:

☆ 2-3 business days for DHL to Europe & UK
☆3-5 business days for DHL to US and Canada
☆4-5 business days for DHL to Australia, Asia and many other countries

Items

1813 Sales
 

All Items

CroatianJewelryShop ..Traditum..

Contact shop owner

CroatianJewelryShop ..Traditum..

Reviews

Average item review
5 out of 5 stars
(359)
See reviews that mention:
Quality 50 Shipping 75 Customer service 61

About CroatianJewelryShop

Sales 1,813
On Etsy since 2013

Our Story & How We Create

Greetings from Croatia,

We are family craft, based and working from Croatia, with over 45 years of experience, specialized in making handmade traditional Dubrovnik / Croatian jewelry, as well as wide range of jewelry styles made of natural Mediterranean coral, freshwater pearl, and various natural gemstones.

Our work has been recognized and rewarded with "Authentically Croatian" Certificate by Dubrovnik destination management, while we had our "brick and mortar" shop in Dubrovnik old town, and jewelry gallery in Istrian town Grožnjan- "the town of artists".

Due to ever-growing trend of shifting the jewelry market to online marketplaces, we have decided to move to online based business.
We are now available on our main CroatianJewelryCraft.com WebShop; As well as on
online marketplaces specialized in handmade jewelry - such as Etsy.

------------------------------------------------------------
All of our jewelry is made from precious metals:

Mainly sterling silver and solid 14k gold, with only recent addition of jewelry made from gold-plated sterling silver.

There are separate shop section for each type, and material is clearly specified in every listing.
Great care is taken to accurately represent each piece of jewelry to you. Our listings contain detailed description, with detailed measurements and close-up photos of the jewelry in question.

---------------------------------
Processing of Mediterranean coral:

This is beautiful and very rewarding, yet meticulous, mostly manual time-consuming work.

As you can see on one of the about-us photos, coral-material from which the beads and branches are extracted, is very different in its natural form, from the final product.
Mediterranean coral is rare, very small in size, and due to the climate-changes, prone to coral diseases and parasites.
To be able to extract it from the sea, one has to have special, government issued license, with yearly-limits, as well as special diving equipment and diving experience, as it is located deeper and deeper every year.

After this, it takes skill and much time to process raw coral material into the jewelry-making material.
Branches are cleaned, cut, formed, and polished several times until they become suitable to make the jewelry out of them.
Because of all this, jewelry made from Mediterranean coral is unique and valuable.

All of the coral used in our jewelry is manually processed and not chemically treated in order to enhance its surface smoothness and color.

Coral branches that we have on offer are either fine polished to high-gloss finish or polished to satin finish for closer to natural surface look.


Thanks for taking the time to read this
Dino with family

Shop policies

Last updated on January 17, 2021
Welcome

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
★We want you to be fully satisfied with the item you purchased; if you have any question, please feel free to contact us.

★If you are not satisfied with the item you purchased, you can return it within 7 days upon receipt of the order.

★Before sending the item back to us, please contact us for the detailed return instructions. Please note that this is important step, needed to ensure correct delivery.

★The item must be in the original condition. The item return shipping costs and any charges that might arise shall be borne by the buyer. We will issue a refund upon receipt of the returned item.

★ Please note that:
Due to the nature of making these items, unless they arrive damaged or defective, We are unable to accept returns for custom made & jewelry made on order.
Payment
* PayPal

* Etsy Direct Checkout:

- Credit cards
- Debit/bank cards
- Etsy Gift Cards

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* Bank transfers under "other" payment method:
* We will send you bank account info upon order is created *

* Überweisungen unter "andere" Zahlungsmethode:
* Wir senden Ihnen Bankkontodaten, sobald die Bestellung erstellt wurde *
Shipping
Shipping / Packaging Info For CroatianJewelryShop:


★Croatian Jewelry Craft is located in Croatia ( Europe ), shipping worldwide.


★🛩️ DHL WORLDWIDE EXPRESS 🛩️ expedited flat-rate shipping service is used as default shipping option for all the countries except for:


☆Croatian neighbouring countries ( due to their proximity to Croatia): Slovenia, BiH, Montenegro, Serbia & Macedonia.


Please note:
★DHL is unable to deliver to PO Boxes -If you are unable to alter the address, optional registered airmail service can be used.
★Also, for orders shipped by DHL => Please provide your phone number with the order. Delivery courier might use this number to contact you in order to arrange the delivery details.
★ At the customer's request any international order can be sent by €4 Croatian post registered mail service instead of DHL but please note that compared to DHL the delivery time can be significantly
extended and the end-to-end trackability is not guaranteed.

-----------------------------
★ Orders are shipped securely inside of the padded transporting packaging.
Sealed DHL plastic envelope provides further protection from the outside elements.


★ Inside of this, jewelry is sent in a 🎁 ready-to-give gift packaging: ☆gift-box and gift-bag☆ 🎁.

*This packaging is free of charge for you, and it is selected as best ratio between its style, level of protection to the jewelry and weight added to the parcel.


★ We can also include your personalized message for the recipient. You can send this in the convo, or enter it into the "special instructions for the seller" box in your shopping cart.

★ For small extra charge, packaging can be further customized with different material of the gift box, greeting cards, etc.
Any customization is more then welcome.


----------------------------
★ By participating in the share of total shipping expenses, We are able to offer favorable shipping rates to our customers.
They vary depending on your location, but can be summed-up into 5 main price categories:

☆€4 when ordinary registered airmail service is used ( e.g. Croatian neighbouring countries ).

☆€11 for orders sent by DHL to EU countries ( except for Norway), Monaco, Liechtenstein and San Marino

☆ €13 is the most-used DHL category - valid for: US, Canada, Israel, Norway, Switzerland, ...

☆ €15 for orders sent by DHL to UK

☆ €16 for DHL to most Asian countries: China, Hong Kong, India, Japan, South Korea, Taiwan ...

☆ €22 for DHL shipping to: Argentina, Australia, Mexico, New Zealand, Russian Federation*, Saudi Arabia, Thailand , United Arab Emirates


* Delivery by DHL to natural persons in Russia is not possible.
Croatian post registered airmail shipping service can be used instead.

-------------------------------
★ Estimated delivery time will depend on your location. On average this is:

☆ 2-3 business days for DHL to Europe & UK
☆3-5 business days for DHL to US and Canada
☆4-5 business days for DHL to Australia, Asia and many other countries

--------------------------------
★Tracking number and link to the DHL tracking app will be sent with order confirmation message.
Shipment confirmation email which you will receive directly from DHL will also contain the link to the "On Demand Delivery"
This system will provide you with some basic shipment management options.

--------------------------
★ If it happens that your order is not received in the expected amount of time, please contact us.
We promise to do everything in our power to remedy the situation.


-------------------------
★Customs / Import Duties:

* Please note that international customers are responsible for all customs, duties and taxes associated with shipping to their respective countries.

Specifics of these import charges will differ from country to country, and will apply to any shipments sent to the corresponding country.
-These rules are administered by your country's government and are not merchant dependent, so please familiarize yourself with these before attempting to order online.

For shipments sent by registered AirMail service, import controls tends to be somewhat less rigid, as opposed to the courier-type delivery services such as DHL. But We are unable to provide any guarantees on this matter.
* Customs declaration will be properly filled, and attached to all shipments sent outside of the EU. *

---------------------------------
What we have learned from the experience:
----------------------------------

*EU*
There are no customs duties or charges for EU countries.


When shipping to the non-EU countries, all goods must go through Customs to be cleared. The value of goods that may be imported free of duty and tax, also called the de minimis:

*USA*
De minimis threshold is $800.
It applies to a single product shipped across the border on a single day.

*Australia*
There is no de minimis threshold. However, Etsy will calculate, collect, and remit GST service tax.

*Switzerland*

Total duties/taxes less than 5 CHF are waived
So if your 7.7% VAT ( price of the item with shipping included )
is e.g. 4.90 then this is below the 5.00 limit

Upon exceeding this amount, you will be charged for VAT:
- at the VAT rate of 7,7 % for shipments up-to CHF 200 in value
- at a VAT rate of 2.5% for shipments exceeding the CHF 200 value

DHL costs for customs declaration will be CHF 22.


*Canada*
Canada’s de minimis threshold is $20 CAD



★Etsy collection of US State tax & Australian GST:
------------------------------------

Large eCommerce platforms such as Etsy are obligated to calculate, collect, and remit sales tax for orders shipped to customers in the 39 of US state(s) and Australia ( GST Tax ). This will be calculated automatically during the checkout.

*States in the US are hoping to bring in more revenue through new taxes on their residents’ online purchases.

*For Australia, the intention is that goods imported by consumers in Australia face equivalent GST treatment to goods that are sourced domestically.



★ Please feel free to contact us for any query on these subjects. We are always available to assist.★




Thank you for your support over the past and many more years to come
Dino with family

More information

Last updated on Sep 26, 2020
Frequently asked questions
Gift wrapping and packaging

Complimentary Gift packaging with every order:

Jewelry will be packed in a way that it is ready for presentation as gift:
In a gift box and gift bag, shipped in a padded envelope.

** Also, we can enclose a gift note. Just leave us a message in the "notes to seller" at checkout **

Custom and personalized orders

*Jewelry is handmade in our workshop, so we are always open to make something completely unique, and custom design of any kind. Some of our allready made items in the shop can be further customized.*

Sizing details

*The sizing details are listed below the item description, for each article in our Etsy shop.*


*Necklaces and bracelets are made in the standard lengths, according to their type and style. They will be good fit for most, but you can always contact us for custom lengths, and we will resize them for you.

Order processing time, Manufacturing time period for items made on order

* Already made items will be shipped within two business days after receiving your cleared payment. *

* Manufacturing time period for items which are made on order is 7-14 business days. This will depend on the amount of work on other 14k items, but We'll do our best to finish the work as soon as possible.

About us

We are family craft, based and working from Croatia, with over 45 years of experience, specialized in making handmade traditional Dubrovnik / Croatian jewelry, as well as wide range of jewelry styles made of natural Mediterranean coral, freshwater pearl, and various natural gemstones.

Our work has been recognized and rewarded with "Authentically Croatian" Certificate by Dubrovnik destination management, while we had our "brick and mortar" shop in Dubrovnik old town, and jewelry gallery in Istrian town Grožnjan- "the town of artists".

Due to ever-growing trend of shifting the jewelry market to online marketplaces, we have decided to move to online based business.
We are now available on marketplaces specialized in handmade jewelry

Shipping

Shipping terms summary. More details under shop policies - "Shipping" tab.


★ We are located in Croatia ( Europe ), shipping worldwide with - DHL expedited flat-rate shipping service


★🛩️ DHL WORLDWIDE EXPRESS 🛩️ expedited flat-rate shipping service is used as default shipping option.

★ Estimated delivery time will depend on your location. On average this is:

☆ 2-3 business days for DHL to Europe
☆3-5 business days for DHL to US and Canada
☆4-5 business days for DHL to Australia, Asia and many other countries

★ By participating in the share of total shipping expenses, We are able to offer favorable shipping rates to our customers.