Cromanticamente

Cromanticamente

322 Sales

Cromanticamente

Cromanticamente

322 Sales On Etsy since 2009

0 out of 5 stars (150)
Cromanticamente

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Cromanticamente

Announcement    Make sure to place your order in order to receive your doll in time for Christmas!
***** ****** *****
For international shipments starting from November 1st, I can’t guarantee the arrival for Christmas with REGISTERED MAIL (standard shipping specified in the listings).
To have your gift IN TIME you can purchase your order with EXPRESS DELIVERY by courier (adding an extra charge before purchasing)

Announcement

Last updated on Jul 9, 2018

Make sure to place your order in order to receive your doll in time for Christmas!
***** ****** *****
For international shipments starting from November 1st, I can’t guarantee the arrival for Christmas with REGISTERED MAIL (standard shipping specified in the listings).
To have your gift IN TIME you can purchase your order with EXPRESS DELIVERY by courier (adding an extra charge before purchasing)

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quality 8 shipping 13 customer service 14

Shop policies

Last updated on July 9, 2018
Welcome to Cromanticamente!
We are Roberta and Giovanna, two sisters strongly joined by the same passion for handicraft.
We realize tailoring clothes and accessories, trying to make them as original, creative and personal as we can, combining together different kinds of craft and artistic techniques such as: embroidery, crochet, knitting, painting, drawing, pottery or handmade jewelry creations.

To see ALL of our creations
www.cromanticamente.blogspot.com/
Take a look to
http://www.flickr.com/photos/lecreazionidigiovannaeroberta/
Facebook
http://www.facebook.com/home.php?#/home.php?ref=home

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
We're not responsible for possible delayed owing to postal service and for postage damages or loss.
If you are not satisfied in any way with your purchase, please contact us, we'll try to accomodate as best we can!
We'll accept all returns and exchanges which are not been worn or used.
Payment
We accept PayPal and credit cards through PayPal.
You don't need to have a PayPal account to pay with a credit card, so once you checked out on Etsy and submitted your order, click the "Pay Now" button, then in the Paypal page you will see all the options to pay with a credit card without having to register!
For European and Italian buyers, please remember that all prices are in U.S. dollars (1,48$ is about 1,00 euros).

Payment is expected at the time of purchase. If payment has not been made within 3 days of purchase, and no contact has been made with us, you will lose the item and it will be listed again.
Shipping
All the orders will be shipped to the address that you entered as the shipping address on the Etsy's process checkout.
If you prefer to have your order shipped to a different address (or to the one on PayPal receipt) please send me a convo, or drop me a note in the "Message to the Sellers"!

SHIPPING TIME
Everything is shipped from Italy.

Shipping to America and Japan generally takes around 10-20 days to arrive and to New Zelanda and Australia 15-30 days.
To Europe things are quicker, like 7-15 days.

Please, note that during particular and busy period (as Christmas time) shipping could take longer, so if you want to make a gift, it could be better if you purchase the item in time, we cannot be responsible for any delay!
In general if your purchase isn't arrived within about three weeks after you order, please let us know, we'll always be glad to talk with you to work things out about any problem.
Anyway, before getting worried we should give the package all the time it needs to arrive.

SHIPPING COSTS
All orders are usually sent out via registered mail, through which we can track the package.
The SHIPPING COST of each item is APPROXIMATES!
When you'll buy an item, please SEND US A MESSAGE WITH YOUR COUNTRY DESTINATION, and we'll know you the RIGHT SHIPPING COST of your purchase!

We'll refund you for over shipping cost and we'll send you a refund request if we'll pay more for your shipping.

As you know, if you buy from out-of-country, there are sometimes occasional custom fees.
So, please remember that international customers are responsible for any occasional fees, taxes and duties associated with shipping and purchasing to their respective country.
Additional policies and FAQs
For a safer shipping the items are shipped out in a personalized padding paper-envelope inside a cardboard gift box.

After you received your item, please send us a note and leave FEEDBACK so we'll know the transaction is over and (hopefully) successfully.
We'll then be glad to leave your feedback for you!
If there are any problems with your order, let us know before leaving any feedback so we can try to solve them.