handmade knitwear and accessories by Jessie Steien
CroquisKnits' Shop Policies
Thank you for visiting CroquisKnits!
I accept payment through Paypal or Direct Checkout with your credit or debit card. Just follow the prompts during Checkout!
MADE TO ORDER items will be shipped according to the timeline stated in their listings.
Your item will be shipped First Class Mail. I will use Priority Mail if the estimated delivery date is much faster (this is usually the case around holidays). I will send you a Shipping Notification with your confirmation number when your order has shipped, so you can track its progress at USPS.com.
Your item will be shipped by International First Class Mail. Unfortunately, tracking is not available internationally, but I will send you a Shipping Notification letting you know that your order is on the way.
If you have any special requests, or questions about these shipping methods please contact me prior to purchase!
Refunds and Exchanges
Please note that all sales are final. However, I will be happy to talk to you about an exchange or alteration if your item does not fit (Let me know within two days of receiving your order).
Please contact me before leaving any negative feedback so that we can work something out--I do want you to be happy with your item!
Also, feel free to inquire about ANY concerns you may have about an item before purchase!
Additional Policies and FAQs
All items are my original designs, and are handmade in a smoke-free and pet-free environment.
You are always welcome to contact me with questions regarding my items or policies!
Last Updated November 8, 2015