CruelMountain

Artisan Lamp Shade Studio

Glendale Springs, North Carolina
8,372 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    ********** PLEASE READ BEFORE ORDERING **********

Hello, and welcome to our shop!

We are currently working through a high volume of orders, for which we are so very grateful! Please read these updates at your convenience before placing an order or inquiring about an existing order:

NEW ORDERS

The large influx of orders we have received has temporarily extended our lead time for *new* gathered shade orders to about 8-10 weeks. We are currently able to keep the original lead times of most standard and scalloped lamp shade orders.

EXISTING ORDERS

If you are wondering about the status of your existing order, you should see a Ship By date listed on your Etsy receipt. If it is necessary for us to extend your shipping date, we will notify you.

We are so sorry for any inconvenience the delays may cause. We greatly appreciate your business and your patience during this time!

Thanks so much!

Lisa, Kerry, Jenny & Cassie

Follow us on Instagram to see our latest designs: @cruelmountaindesigns. Show off your new lamp shade by using #cruelmountaindesigns!

FEATURES:
:::: House Beautiful - April, 2018, pp 6 & 40
:::: HGTV Magazine - April, 2018, p 24
:::: HGTV Magazine - November, 2017, Cover
:::: Country Living Magazine - October, 2017; p 39
:::: Country Living Magazine - May, 2017; pp 24
:::: Country Living Magazine - March, 2017; pp 42-43
:::: Home Glow Design blog - http://bit.ly/2erzRuh

Announcement

Last updated on Mar 23, 2021

********** PLEASE READ BEFORE ORDERING **********

Hello, and welcome to our shop!

We are currently working through a high volume of orders, for which we are so very grateful! Please read these updates at your convenience before placing an order or inquiring about an existing order:

NEW ORDERS

The large influx of orders we have received has temporarily extended our lead time for *new* gathered shade orders to about 8-10 weeks. We are currently able to keep the original lead times of most standard and scalloped lamp shade orders.

EXISTING ORDERS

If you are wondering about the status of your existing order, you should see a Ship By date listed on your Etsy receipt. If it is necessary for us to extend your shipping date, we will notify you.

We are so sorry for any inconvenience the delays may cause. We greatly appreciate your business and your patience during this time!

Thanks so much!

Lisa, Kerry, Jenny & Cassie

Follow us on Instagram to see our latest designs: @cruelmountaindesigns. Show off your new lamp shade by using #cruelmountaindesigns!

FEATURES:
:::: House Beautiful - April, 2018, pp 6 & 40
:::: HGTV Magazine - April, 2018, p 24
:::: HGTV Magazine - November, 2017, Cover
:::: Country Living Magazine - October, 2017; p 39
:::: Country Living Magazine - May, 2017; pp 24
:::: Country Living Magazine - March, 2017; pp 42-43
:::: Home Glow Design blog - http://bit.ly/2erzRuh

Items

8372 Sales
 

All Items

Cruel Mountain Designs

Contact shop owner

Cruel Mountain Designs

Reviews

Average item review
5 out of 5 stars
(1560)
See reviews that mention:
Quality 344 Shipping 220 Customer service 252

About CruelMountain

Sales 8,372
On Etsy since 2012

Hello! I’m Lisa, founder and owner of Cruel Mountain Designs. I started this business after moving to the beautiful, secluded mountains of North Carolina. My new surroundings, along with an ever-growing interest in interior design, inspired me to pursue the adventure of starting a creative business.

Making lampshades and pillow covers began as an effort to customize my own home. After my husband and I built our house, I began experimenting with my ideas for décor using pillows, reconditioned furniture, lamps, and more. Being in the middle of nature and in a home designed specifically for us, I realized the potential of living space as personal sanctuary. With this in mind, I began forming my own designs to truly personalize our home.

Over the years, Cruel Mountain Designs has grown into a thriving online shop that allows me to share my passion for design with others. I am dedicated to providing my customers with carefully handcrafted products that add style and personality to their homes.

Please feel free to contact me with any questions or comments. I look forward to helping you design what you need to make your home authentically yours!

Shop members

  • Lisa

    Owner

  • Kerry

    Assistant

  • Jenny

    Assistant

  • Cassie

    Shipper

Shop policies

More information

Last updated on Jan 8, 2021
Frequently asked questions
When will my item ship?

The current production time for custom items can be up to 6 weeks, unless otherwise noted. Thank you so much for supporting our small, family-owned business. During the pandemic, we have received an increased volume of orders, and we are so grateful. Thank you so much for your patience and confidence in us as we work diligently to ship orders as quickly as possible. If shipping is delayed, you will be notified.

Do you accept international orders?

I will consider international orders on a case by case basis. Please contact me if you're interested.

Do you refund excess shipping and handling fees?

Absolutely! It is sometimes difficult to determine an accurate shipping rate before checkout, so if you are overcharged, any excess will be refunded. If desired, I can create a custom listing for you before purchase with an exact shipping rate. Contact me with your zip code if this is your preference.

Will my package be insured?

Yes. All packages containing lamp shades, accent lamps, and pillow covers will be insured for the cost of the item. This insurance does not cover theft after the package has been delivered to your house. Please let me know if you would like your package to require a signature confirmation. The USPS charges a small additional fee for this option. I am not responsible for stolen packages after they have been delivered.

In the unlikely event that my package arrives damaged or is lost, what should I do?

If your package arrives damaged or is lost, we are happy to assist you in filing a claim with the shipper and in providing a replacement lamp shade.

If your package arrives damaged or is lost, please contact me immediately for instructions. Please keep the damaged shade and all packaging materials. Your purchase has been insured, so we'll work together to obtain a refund. I'll get a replacement shade out to you once we have established a claim with the shipping carrier.

What other information might be helpful before purchase?

* Please read all of the detailed description before purchase.
* Please ask as many questions as you'd like before purchase.
* Request a free (US Only) fabric swatch if you're unsure of the color. It is hard to consistently portray colors on different monitors. Swatches are also available to international customers for a small fee.
* Let me know if you need assistance choosing the correct size lamp shade for your lamp.

Can you assist me in selecting a proper shade size for my lamp?

Sure! While there are exceptions, here are some guidelines that might be helpful:

- Shade Diameter: A good shade diameter may be 2X the lamp base at it's widest point. Or, another method is to choose a shade diameter that is within 2" of the height of the lamp base.

- Shade Height: The shade height is usually 40% of the total height of the lamp, including the shade.

Scroll down to read more about our size options!

Can you tell me a little more about your lamp shades?

Of course! We offer hardback lamp shades in the following shapes:

- Drum
- Pembroke
- Empire
- Barrel

In addition, we offer the following lamp shade styles:

- standard/laminated
- gathered, box pleated, knife pleated
- scalloped edge

* Please see each individual listing for more information or for particular sizes available. Send us a message if you'd like to receive a quote for a custom size.

Can you tell me more about your size options?

Sure! To simplify, we've made a graphic for you with size information, which you can see in our listing photos. In addition, we are happy to make a CUSTOM shade for you. Just send us a message and we'll let you know the details we need for you to receive a custom quote.