CrystalKind

extraordinary gems and unique sterling silver creations

Manchester, United Kingdom | 426 Sales

CrystalKind

extraordinary gems and unique sterling silver creations

Manchester, United Kingdom 426 Sales On Etsy since 2011

5 out of 5 stars (106)

All Items

Holly Chadwick

Contact shop owner

Holly Chadwick

Announcement    Welcome and Happy Browsing!!

Announcement

Last updated on Jan 11, 2019

Welcome and Happy Browsing!!

Reviews

Average item review
5 out of 5 stars
(106)
See reviews that mention:
quality 17 shipping 28 customer service 19

Shop policies

Last updated on May 27, 2018

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Here at Crystalkind we strive to give you the best product and customer service possible.
All our items are handmade and require you to love them! Please remove our jewellery items when swimming, washing up, applying oils to your skin etc.
However we recognise that occasionally there may be damage or a fault with the item itself.
We review damaged goods on a case by case basis. We will look at the length of time you have had your item and will also require information from you such as pictures of any damage and an explanation of how the damage occurred. If the item looks to have been a fault through our making then we are happy to offer a full refund including postal charges.
If however the damage looks to have been self-inflicted then we can offer a repair service for a fee and postal charges will need to be covered by the buyer.
Please feel free to contact us in any case and we will do our very best to come to a happy conclusion!!
Items that are unsuitable for any reasons may be returned within 14 days to us and a credit note will be given in these circumstances.
Please feel free to contact us with any questions you may have using the 'etsy conversations'.
Shipping
We aim to dispatch our goods in 1-2 days. All items are securely packaged and posted with Royal Mail first class track and trace post. Items over £50 are posted by next day delivery ( within the United Kingdom ) and are insured. We will send the tracking number and confirmation of post to you the buyer and at this point the item is the buyers responsibility.