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CrystalsPearlsPlus is taking a short break

Susan Murray

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Susan Murray

Shop policies

Last updated on March 31, 2014

Accepted payment methods

Returns and exchanges
If you change your mind about a purchase after you have already paid but prior to shipment, your money less the PayPal transaction fee and ETSY fee, which is not refunded to me, will be refunded to you.

I will happily accept items for a refund or exchange within 21 days of purchase.

** Custom orders are not returnable or refundable due to the nature of the order. **

All other items may be returned in their original, unworn condition, within 21 days of purchase, should they prove unsuitable. Please contact me if you are unhappy with your purchase, and I will work with you to either exchange the item for something else, fix something that may have broke during shipping, or make you a new item of your liking, once the original is returned. If you still are not satisfied, I will gladly refund your money, minus the ETSY fees, and shipping.
I accept PayPal for payments only.
If you wish to pay with a credit card, this is done through PayPal EVEN IF YOU DO NOT HAVE AN ACCOUNT! To pay with a credit card without a PayPal account, click on the 'pay now' button and go the PayPal page – You don’t need to log in or create a PayPal account. Instead, look down the left hand side of the window and click on 'Pay with Credit Card' you will also see all the credit card logos that are accepted. Again, if you don’t have a PayPal account, you won’t need to log into PayPal. It will walk you through the rest of the steps. Make sure the address you put in is the EXACT same address your credit card statement comes to.

Your item will ship by the next day after payment has been received.
Domestic Shipment:
Ready to ship items usually ship within one to three business days.
Most items under $100 are shipped via First Class Mail. This is a 3-5 day delivery. Priority shipping is generally $3 - 4 more for most small orders. All items more than $100 are insured and sent via USPS priority mail which is a 2-3 day delivery. Upgraded shipping is available upon request at an additional charge. The buyer is responsible for any and all upgraded shipping and handling charges. Upgraded shipping charges must be paid prior to shipment. I highly recommend upgraded shipping for all.

International shipping:
Shipping charges for items are done by registered USPS Global Express Airmail service which includes insurance.