Knitted Scalemail and other fantasy accessories
Crystalsidyll's Shop Policies
I think that when a person buys a handmade article they should get something unique, of lasting value, and that it should be at least as good as advertised. I try to meet those ideals with every item I list.
I am set up to accept paypal and credit cards through etsy. If you want to pay by check or money order (in the US) contact me.
For non-custom items I ship no later than 3 business days. Often if you buy in the morning I get it in the mail the same day. The shipping costs listed are for first class USPS mail service unless the item is oversized, then it goes parcel post in the US. Items shipping in the US that weigh over 13 oz go priority mail. Items weighing over 4 lbs for international shipments go priority mail. I am willing to upgrade to priority mail or overnight service if you wish, contact me for prices for those services.
I'm happy to ship to international destinations and would be glad to check estimated delivery times to your location. Keep in mind these times are estimates only, there is always the possibility of a customs hold up. With all international shipments the buyer is responsible for any import fees or VAT. I will always accurately fill out the customs forms. You can go here for an estimate of VAT and other fees your government will collect. http://www.dutycalculator.com/new-import-duty-and-tax-calculation/
Refunds and Exchanges
If you are not satisfied with my item I will refund your purchase price on return of the item in salable condition. You pay shipping unless I sent the wrong item or some other "my fault" mistake. If you are unsatisfied please let me know within 3 day of receipt of item.
Additional Policies and FAQs
I am happy to accept commissions. I don't work Sundays so if you email me on Sunday I'll get back to you early Monday morning.
Last Updated June 14, 2014