CSGemstoneJewellery

Unique Handmade Gemstone Jewellery

Norwich, United Kingdom
19,615 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Due to issues with deliveries to Europe shipping for all EU countries will now be sent by registered Priority Shipping and charged accordingly. This is in the interest of mitigating risk for everybody. Thanks for your understanding.

Announcement

Last updated on Feb 8, 2021

Due to issues with deliveries to Europe shipping for all EU countries will now be sent by registered Priority Shipping and charged accordingly. This is in the interest of mitigating risk for everybody. Thanks for your understanding.

Items

19615 Sales
 

All Items

Josh

Contact shop owner

Josh

Reviews

Average item review
5 out of 5 stars
(1942)
See reviews that mention:
Quality 168 Shipping 260 Customer service 135

About CSGemstoneJewellery

Sales 19,615
On Etsy since 2014

Gemstone Jewellery With A Story

The foundation for CS Gemstone Jewellery was laid almost 20 years ago. On the day of my 10th birthday my parents handed me a small matchbox-style gift box tied with ribbon. Excited to find out what could possibly fit in such a little box I pulled off the ribbon and opened it up to reveal a small, pale coloured smooth stone. The stone was an opal which I was told was my birthstone. I had always loved reading about rocks and gemstones and looking at all of the pictures but this was the first one I had ever held in my hands. I kept that stone with me for weeks, taking it to school and showing it to all of my friends.

Over the next few years I began to add more stones to my collection. Some were gifted to me and some I bought when I was lucky enough to find myself in a gift shop on a school trip or family day out. My grandfather had made me a wooden storage case with separate compartments, each one containing a piece of bunched up black tissue paper with a small dip in the middle to sit a stone. This box was filled up over those years with over 50 different gemstones. I still have this box with most of the stones still inside.

I always loved to open up the box and just look at the stones. I would pick them up, roll them around in my hands and just feel them. I never knew about the energies of stones but something about them just seemed to resonate with me.

Many years on and it seems quite fitting that gemstones have ended up being such a significant part of my life. I’m happy that through this business I am able to bring both the physical beauty and the unseen spiritual properties of these gifts from nature to people all around the world through my own creativity and imagination.

All of CS Gemstone Jewellery's pieces are designed and made with one idea in mind - to combine the positive energies of precious and semi-precious gemstones with a minimalistic and modern design style to create pieces which make you look good and feel fantastic!

Shop members

  • Josh

    Owner, Designer, Photographer

    I'm the man behind the magic. Animal lover, business enthusiast and general lover of all things natural.

Shop policies

More information

Last updated on Jun 1, 2021
Frequently asked questions
Custom and personalised orders

Most of our products can be personalized in some way. Usually you will have an option menu to select your options on our products. If there is no options menu for the variation you can leave the relevant information in the "notes to seller" box which can be found during the checkout process or you can simply send it to us in a message after placing your order. If you have any questions about personalizing your order please feel free to send us a message using Etsy's conversation tool.

When will my item ship/how long will it take to arrive?

We aim to ship all orders within 2 business days of being received (next day delivery to UK addresses is available on request!).

Delivery times for standard shipping:

UK - 1-3 business days after dispatch
USA - 7-21 days after dispatch
Canada - 7-30 days after dispatch
Europe - 4-12 business days after dispatch
Rest of world - 7-30 days after dispatch

Priority shipping is available for purchase. If you couldn't find it during the checkout process contact us and we will be happy to set it up for you!

How do I track my order?

Unfortunately there is no tracking information on orders placed with standard shipping. This is not because we don't provide it but simply because it does not exist on the standard international shipping services that are available to us. This service allows us to offer international customers our range of unique items at low affordable shipping costs.

If you wish you can pay an additional fee to have your order sent by priority mail. This service does come with tracking information and is generally faster than the standard shipping service. It does also cost extra but if extra security and speed is what you desire then it's worth every penny.

How will my order be packaged?

All of our items are sent to you in one of our branded jewellery gift boxes which will be tied with matching ribbon.

We do not include any paper copies of invoices with orders. These can be easily accessed through your Etsy account or your order confirmation emails. We do occasionally include some marketing material in the packages.

Orders are all sent in unmarked jiffy envelopes and will have the address that you provided with your order on the front.

Address accuracy on your order.

It is the customers responsibility to ensure their address is complete and accurate at the time of ordering. If an item is sent to an address which is not complete the customer is liable for the cost of any loss incurred. No refund or replacement can be issued for an item which was lost or not delivered due to being sent to an incomplete address, unless the item is returned to us by Royal Mail. We offer no guarantees that this will happen and accept no responsibility for the loss of any order which is sent to an incomplete address provided by a customer.

If you notice your address is incorrect on the order please let us know as soon as possible. If the order has not been dispatched we can easily edit the shipping label.

Large quantity orders

Please note that we do not accept returns on large quantity orders (3 or more items) under any circumstances. In the case of an item being faulty or damaged we will exchange this in accordance with our normal exchange policy.

Shipping delays during the Coronavirus pandemic.

Please be mindful when placing your order that delivery delays due to the ongoing pandemic are very possible. We cannot accept responsibility or issue any refunds for any items which arrive late due to delays in the postal service. Please be prepared to allow additional time on top of our estimated delivery times for your order to arrive. Feel free to contact us directly for more detailed information.

Import Duty & VAT For International Customers (including EU)

Since the UK has left the EU all items sent from the UK to destinations within the EU may now be liable for import duty, VAT & possibly advancement fees. Charges and amounts can vary depending on the destination.

Usually once fees are applied to a shipment the carrier will send an invoice & payment instructions to the recipient. The payment of these fees must be made within a given timeframe. Carriers can add daily charges on top of these fees if the item remains unclaimed and fees remain unpaid for too long.

If you are unsure whether there will be any fees you can usually find this information on your local customs authority website.

If you have any questions or concerns feel free to send us a message and we will do our best to help.

Adding A Gift Message To Your Order

Please mark the checkbox to indicate the order is a gift and add the gift message in the specific "Gift Message" section during the checkout process. Any gift messages which are instead left in the "notes to seller" section will not be printed or included with the packaging.