Announcement   Welcome to Crystalwood Creations!
This shop features handcrafted items from a variety of media. Enjoy browsing through our ready to ship items, or allow us the opportunity to create something special just for you. We are new to the Etsy community and will be extending our online offerings every few weeks. We look forward to you visiting often.

Announcement

Last updated on Apr 7, 2016

Welcome to Crystalwood Creations!
This shop features handcrafted items from a variety of media. Enjoy browsing through our ready to ship items, or allow us the opportunity to create something special just for you. We are new to the Etsy community and will be extending our online offerings every few weeks. We look forward to you visiting often.

Heather Hall-Dahl

Contact shop owner

Heather Hall-Dahl

Reviews

No reviews in the last year
View all 12 reviews

Shop policies

Last updated on December 2, 2014
Welcome to Crystalwood Creations!
This shop features handcrafted items from a variety of media. Enjoy browsing through our ready to ship items, or allow us the opportunity to create something special just for you. We are new to the Etsy community and will be extending our online offerings every few weeks. We look forward to you visiting often.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Each item produced at Crystalwood Creations, is a unique piece of art. The item you order will be as close to the photo as possible. If you have any problems once you receive your item(s) please contact me within 3 business days so we can work to resolve the issue.

Damaged Items: In the event your package looks damaged from the outside, please take pictures and save all original packing material. If your item is damaged, contact me within 3 business days of delivery so that a claim can be filed. You may return the item to me for a replacement (if possible). Please keep in mind that each item is hand made and the replacement may vary slightly from the original.
Please note that custom orders are non-returnable as the piece has been created to your personal specifications and taste.
Payment
We accept payment from credit cards, Etsy gift cards and PayPal. Once payment is received, I will ship orders within 3 to 5 business days.

BUYERS WITH AN IOWA ADDRESS: please note you will be charged state sales tax on your purchase price (shipping is not taxed)
Shipping
We ship using USPS priority Mail. Orders of $40.00 and more will ship needing signature confirmation. Orders over $50.00 will have the added insurance added to protect them in case of damage.

Shipping charges may be adjusted for multiple Items shipped from the store. I use recycled materials for packing whenever possible. I will send shipping notification when your item(s) have shipped.

UPS will be used for any items larger then the USPS will not handle.
Additional policies and FAQs
Custom orders are available upon request. We love to make Items that will be treasured by my customers and there families (Hopefully for generations to come). If you would like us to make you something special please don’t hesitate to ask.

Please remember pictures are taken to show detail, therefore, the items may look larger or smaller then they really are.

Please keep in mind that colors vary from monitor to monitor, Slight irregularities, color variations and inclusions are natural characteristics and add to the uniqueness of stained glass.

All items from Crystalwood Creations, from a smoke-free and pet friendly environment.

.