CupcakeWishesStore

Printable Parties, Party Hats, Garlands and Party Decor

Washington, D.C.

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

CupcakeWishesStore is taking a short break

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Note from shop owner Thank you for visiting! The shop is currently on break for the remainder of the year. The shop will re-open early January 2023.

Note from shop owner

Last updated on Nov 30, 2022

Thank you for visiting! The shop is currently on break for the remainder of the year. The shop will re-open early January 2023.

K. Nicole Sibert

Contact shop owner

K. Nicole Sibert

Reviews

Average item review
5 out of 5 stars
(297)
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About CupcakeWishesStore

Sales 2,741
On Etsy since 2010

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Shop policies

Last updated on April 29, 2022
Thank you for stopping by Cupcake Wishes & Birthday Dreams!

My goal is to provide each customer with the best level of service. Please read the following information for details about my shop so you may have an enjoyable customer experience!

{ABOUT MY SHOP}
I design handmade, boutique quality, custom & personalized invitations, party, decor, stationary and original D.I.Y printables. If you are looking for fun centerpieces, complete party kits, keepsake banners, party hats, favors and treat bags you are at the right place!

What better way to add more fun to your party than with a delicious treat? I also offer delicious candy filled treat bags, cake pops and edible cupcake wrappers & toppers to match the theme of your party. You can request these items by special order.

Whatever your party needs may be, Cupcake Wishes & Birthday Dreams can help you add the special little details that make any celebration memorable!


{STORE HOURS}
The shop hours are from 10 am - 10 pm M-F. All inquiries and convos will be answered during this time. Any orders placed after hours or on the weekends are handled the following business day.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

Payment

{ACCEPTED FORMS OF PAYMENT}
I accept Pay Pal, Visa, Master Card, American Express, Apple Pay and Discover for payment.

{PAYMENT TERMS}
Once payment is received work will begin on your order within 1-2 business days. Please allow 7-10 business days from date of payment for completion of your order - prior to shipping. There may be longer production times, during busy seasons or holidays, or for large quantities.

{TAXES & FEES}
Tax will be applied to all orders in the state of Maryland. All other states are exempt.

A fee may be applied for rush orders, custom designs, additional revisions, assembly and shipping.

{CANCELLATION POLICY}
You may cancel your order within 24 hours after payment. After 24 hours, if work has begun on your order you may choose to cancel the order, but payment will not be refunded. You are always welcome to select another item(s) in exchange.

*** WORK DOES NOT BEGIN UNTIL FULL PAYMENT IS RECEIVED ***

Shipping

{SHIPPING & DELIVERY}
Upon completion of an order, most items are shipped out via USPS Priority Mail and once mailed should be received within 2-3 business days. Your items are shipped to the address on file with Etsy. If you want the items shipped to a different address please let me know in the Notes to Seller section when you place your order. When an items has shipped you will be notified that it has gone out.

On average, shipping typically costs between $6 and $15 - but is subject to change depending on the items you order. You may request to have items shipped guaranteed overnight FedEx or UPS, for an additional charge. If you would like to add additional insurance to your order, please contact me in advance.

{INTERNATIONAL SHIPPING}
I am happy to ship internationally. Please let me know in advance where you need your items shipped and I will let you know the shipping cost and availability.

{CONFIRMATION & INSURANCE}
Delivery confirmation and tracking is provided to you once your item ships.

I know how important it is to have your party goods received in great condition. USPS provides insurances up to $50 at no extra charge. If you would like to add additional insurance to your order, please contact me in advance. If your item is damaged, I am happy to work with you to make sure you receive a usable product - just convo me with any concerns and for details on filing a claim with the carrier.

Additional policies and FAQs

{PRODUCTION & TURN AROUND}
As most of my items are custom designed or made to order, please understand that it takes a bit of time to put everything together.

It is advised that you allow at least 7-10 business days from the time you request an item to the time you will need the item in hand to ensure that you receive your order in time for your event.

If you need a quick turnaround (within 7 business days) it is possible that I can accommodate you with a RUSH ORDER (see below). In most cases, the turn around time for a rush printed and assembled kit or handmade item is 2-3 days. This does not include shipping times. If you need an items within the week, I recommend ordering a printable party kit from our shop. Rush orders on handmade items are available based on availability.


{CUSTOM & SPECIAL DESIGN ORDERS}
For custom orders or special design requests, please convo me for availability and to discuss your theme. The fee for custom design work starts at $35 and up.

Once a theme is agreed upon, your order will be listed in the custom listings section of the store. Once your custom order is listed you may add it to your cart for payment. After payment is received, work will begin within 1-2 business days. After that time period, you will receive a proof for final approval. You are allowed up to three (3) revisions. Each additional change thereafter is $10. You will be invoiced via Pay Pal for any additional charges. Payment must be received before receiving any final products or printables.

All printed/printable items require approval for wording & spelling before the final item is printed or sent. Once you have approved an item no additional design changes can be made. Should you find any errors, typos or need changes to the final approved draft a $10 post draft correction fee.

Your final proof and design is kept on file for 2 weeks following the completion of the transaction. Any changes that need to be made after this time will require another $35 design fee.

Allow up to 1-2 weeks for the total process for custom orders or items. THERE ARE NO REFUNDS ON CUSTOM OR PERSONALIZED ITEMS/ORDERS.

{RUSH ORDERS}
If you have an item that needs to be received within 3-5 days, please convo me in advance to place a RUSH ORDER. Rush orders require a $15 additional charge. There are no refunds or guarantees on rush orders and it is suggested they be shipped overnight. If I do not think I can get items to you within a specified time frame, I will inform you immediately via convo.


{USAGE & RIGHTS}
Cupcake Wishes & Birthday Dreams reserves the rights to use the designs that I create for my portfolio, website and shop listings. I take photos of all the collections I create and may use them online, including custom order requests. Some photos listed may have the Cupcake Wishes & Birthday Dreams logo watermarked.

All designs, graphics and images are © Cupcake Wishes & Birthday Dreams, unless otherwise noted. All printed, handmade and download items are for personal use only. All rights reserved. Items that have been digitally delivered are non-refundable. Personalized printed materials cannot be refunded.

{CONTACT ME}
I will try my very best to promptly respond to you. It is best to reach me via Etsy convo, there might be times that you do not get an immediate response however, I will try to respond to you within 24 hours during business hours. I am not available by phone to discuss Etsy orders or requests.

Thanks for stopping by and shopping at Cupcake Wishes & Birthday Dreams!

More information

Last updated on May 18, 2022

Frequently asked questions

Q. Do you offer DIY Printable packs?

A. Yes. After much demand for DIY Printable packs, I offer a printable option for my party packs. Prices and items included vary on Most of our start around $12.95 and up. Please be aware that our DIY printable packs may not include all of the items that are included in the assembled Deluxe Party Kits

Q. I like the style of an invitation in your shop, can I change the graphic and colors?

A. Yes, you can request to change the colors of any printable or handmade item. You will need to provide a color swatch, via photo, for me. If you wish to change the graphic for any printed or printable item, you may do so as well. A design fee of $5-$15 will be applied for both services. There is no additional charge for a color change for handmade items (based on availability).

To create a new themed design for your event, a design fee of $35 and up applies. Design fee covers cost of design with up to three (3) design changes, invitations, thank you cards, welcome sign, banner and cupcake toppers. Additional fees apply for add-on items. Please convo in advance.

Q. What size are your invitations?

A. Most of our invitations are 5x7. We do carry some invitations and holiday event invitations in special sizes. If you are ordering any printed invites, thank you cards or announcements, envelopes will be provided. However, our downloaded printable invitations are typically, 5x7.

Can I request a custom or specialty size of invitation?

A. Sure! I am happy to change the size of any of the current 5x7 invites to 4x6. If there is another size you'd like a re-design fee of $5 will apply. Please convo in advance.

I saw an item in another shop, can you recreate it or price match it to a similar item in your shop?

A. I do not recreate exact designs from other shops or designers. If you have an idea of the type of item you would like, you may send me a photo and I can try and customize an item for you. I do not price match items from other shops.

Q. Can I add my own wording to an invitation?

A. You may absolutely change the wording to an invitation. There is no extra charge for this service, so long as there is no change to the actual design or the text does not fit the text space of the invitation. You must provide the wording and approve it, however. This applies to both printed and download invitations.

Q. When I printed my items, the color looked different from what was on the screen. How do I fix this?

A. Unfortunately, sometimes colors on screen look different when printed out. To get colors as close as possible to what you see on screen, be sure to set your printer to print on the best setting you have and for the correct type of paper you are printing on. If you are not sure how to set your printer up to do this, read your manual or select the 'Help' menu for your printer.