CuriousCaseGifts is taking a short break
P on Jan 23, 20215 out of 5 stars
I loveeeee my tag, fits my personality well and every time I read it I smile. ;)
Olivia on Dec 27, 20205 out of 5 stars
Very sturdy and great tags. Easy to read. Used for international travel and they were not damaged at all.
miss on Dec 21, 20205 out of 5 stars
PERFECT! Arrived quick and they are adorable. Sturdy, bright colors. Thanks.
Evan on Dec 1, 20205 out of 5 stars
So cute and well done!!
Katrina on Dec 1, 20205 out of 5 stars
Very good quality. The metal connector very sturdy.
ctax2 on Nov 27, 20205 out of 5 stars
These are my third purchase from this seller and I have never been disappointed. I have bought various luggage tags including ramen noodle , eye shadow, and pop tarts over the past few years. The recipients have loved them. Quick response, quick delivery and a sticker, which is a thoughtful touch.
Fran on Nov 17, 20205 out of 5 stars
Love it! Won’t miss this on my luggage! Fast shipping!
Fran on Nov 17, 20205 out of 5 stars
Perfect! Fast shipping!
Nadine on Nov 16, 20205 out of 5 stars
Awesome! Arrived in a timely fashion
Jerri on Nov 12, 20205 out of 5 stars
These tags turned out beautiful. Giving out some as gifts to my traveling friends. They are made well! Absolutely love them.
Gifts that Travel the World
My FAQ can now be found in the FAQ portion of the shop!
A little about me :)
Over the years my items have morphed from aprons, baby items, pillow covers, Phone cases into geeky kitsch and Travel gifts. I've loved every step of the way. My current craft is Travel gifts and graphic design.
Thanks to the support of my friends and family I'm able to accomplish all of this geektastic art in my wonderful home studio, located now in PA, all while taking care of my two little ones :) Though they are a handful and balls of constant energy I do try to take time out now and then to answer convos, post listings and of course create.
Most of my items are Made to Order so Thank you so much for your patience with made to order items, in this Need it NOW world sometimes it's hard to stop and smell the roses and I appreciate my customers and fellow artists who understand creating art and items also takes time.
Owner, Maker, Designer, Curator, Do Everything Er :)
Sherry the face behind The Curious Case and CbSew. My love for all thing geek made me and my shop what it is today with a little help from the ever-so- geeky Husband, of course :)
Shipper And Ever Geeky Inspiration
A Big THANK YOU to my husband Jim, My every ready package delivery guy! A million trips to the post office never dulls his smile
The Curious Case does not use any 3rd party printers or mass manufacturer drop shippers or printers. All my products are designed and printed by me in my studio using permanent sublimation inks and dye processing. Check out my about page for more info and some FAQ.Thank you for supporting small sellers on Etsy. I am in no way affiliated with any other shop here on Etsy or variation of The Curious Case name, these similar shops do not and are not working with me in any capacity.
Please note I try to answer most convos and messages within 24-48 hours. I have two very energetic little boys now and time is sometimes limited.
All my Items are Currently MADE when ORDERED (unless otherwise stated within the listing), Production begins the day After ordering and the production times for each item can be found within the listings. Each and every case is made by my hand, in my own studio from design to assemble. Designed, printed and assembled in the USA! *please see your listing for production times.
Items typically ship Monday, Wednesday and Friday (excludes Holidays, Weekends) via USPS First Class Mail. If your ship day falls on a Tues/Thurs your item will ship the following business day. Need your item faster? please message me for a shipping quote
RUSH ORDER REQUESTS: Each and every item in my store is made to order unless stated "ready to ship" Please note I take rush orders on a case by case basis. Production times will still apply. Please contact me prior to ordering to see if the production of your item can be expedited. Selection of faster shipping speeds (first class verses Priority) does not constitute faster production, simply faster delivery of the item AFTER it is shipped. Please make note of
SHIPPING DELIVERY FAQ:
1. When will my order ship?
Please note all my production times can be found within each listing at the bottom, Production begins the day after order to account for different time zones and my working hours. In most cases an expected ship date should be located on your Etsy invoice. Often your item will ship early but this is dependent on how many orders I'm working on.
2. When will my item arrive?
please view estimated shipping and transit times (below) or found in your listing. This varies widely depending on location and time of year (holiday mail) Items are NOT guaranteed by and specific date or holidays due to postal variances. Please order early to insure delivery by the needed time.
3. Why can't I track my order?
Please remember some international orders do not have tracking beyond border in the US this information is available during your checkout and prior to ordering. Domestic shipments do have the ability to track but this is determined by the post system and often the system is slow to update, there is no way to control this is and is totally dependent on the postal employees. Limited tracking is now available for Canada and some international locations as deemed by the USPS. Please allow at least 24 hours for any electronic shipping to be updated.
*CONVOS/EMAIL/MESSAGES/ORDER NOTIFICATIONS *
I try to respond/send most convos/messages within 24-48 hours but please be aware of the many time differences and locations. I receive many messages daily and do my best to get to you as soon as possible! Thanks for your patience
*SENDING A GIFT?*
All orders are sent with an invoice, if you are sending your item as a gift please let me know!! I'll be happy to include a gift message and omit the invoice (this does not apply to international orders as an invoice is required by customs) Please note customs and duties still apply.
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Please don't hesitate to contact me with any issues you are having, Remember items have a long way to travel around the world. Weather, Customs and postal errors can cause delays. Just contact me I will do my best to get back you in the most timely method.
Custom personalized items are non-returnable.
Of course I want you to love your item, but in the event you need to return your purchase Pleases contact me within 7 days of delivery of your items, All non personalized items must be returned (physically mailed) within 7 days from contact date. Items must be returned in NEW, UNUSED condition. Simply contact me to let me know you intend to return the item. Shipping charges are non-refundable, return postage is the responsibly of you the customer unless incorrect or damaged item was received, contact me for further info. Refunds will be issued through Paypal or Direct checkout only (determined by your method of payment) for items returned minus shipping charges given after product has been returned and item is received. Custom or custom printed items are non-returnable.
In the case of damaged items please contact me regarding returns and method of return/exchange as this is dealt with on a case by case basis is determined by extent of damage, use and purchase date. If you've received your item Damaged due to shipping, 1 to 2 photos of damage is required for my records in order to refund or replacement (again this is determined on a case by case basis) if a full refund is deemed appropriate all funds will be issued through Paypal or Direct checkout only (dependent on method of payment). I am not responsible for damage due to misuse of item or airport, travel damage. Airlines can be quite hard on luggage.
*INCORRECT SHIPPING ADDRESSES*:
I do not offer refunds or free replacements for orders with an incorrect address provided. Please verify your address at checkout! As there is no way for me to know you have moved, changed or input the incorrect address. I have no access to any billing information other than what you have provided me at your checkout. If you notice the error after your order is placed please contact me ASAP and I would be happy to make the correction.
I currently accept Paypal and Etsy Direct Checkout. If you are having issues paying please contact me. PayPal E-checks and Direct Checkout payments must clear before an item is shipped.
*INCORRECT SHIPPING ADDRESSES*:
I do not offer refunds or free replacements for orders with an incorrect shipping or personalization addresses provided. Please verify your address at checkout! There is no way for me to know you have moved, changed or input the incorrect address. I have no access to any billing information or shipment addresses other than what you have provided me at your checkout. If you notice the error after your order is placed please contact me ASAP and I would be happy to make the correction.
If an incorrect shipping address is provided with your order and you're item has already shipped please contact me, just note the item must be returned in order for reshipment, once an item is returned you have the option to cancel your order less original shipping chargers or have your item reshipped to the correct address, Additional shipping charges will apply to send your order again.
Once your item ships Typical, but not guaranteed, delivery times are
DOMESTIC CONTINENTAL US:
First class: 2-7 BUSINESS days - This may be extended due to holiday traffic or WEATHER/Security delays
Priority Mail: 2-4 BUSINESS days, please not this is not a guaranteed delivery date but Priority mail does typically arrive sooner than first class mailings.
INTERNATIONAL: 12- 14 BUSINESS up to 4-8 WEEKS- this is just an estimate. if you cannot wait this long or LONGER please let me know and I can cancel your order ASAP I have no control over this*- orders can be delayed due to customs and the increased security in the US and other countries, Packages can in some RARE cases items can take up to 8 weeks or more to arrive at their destination depending on your location and countries customs processes and seasonal mail INTERNATIONAL CUSTOMERS - FIRST CLASS/AIR MAIL SHIPPING DOES NOT INCLUDE TRACKING, If you would like a shipping upgrade please contact me for details.
** PLEASE KNOW YOUR COUNTRIES CUSTOM RESTRICTIONS PRIOR TO PURCHASING ITEMS, MANY ITEMS ARE NOT ALLOWED FOR EXPORT IN SPECIFIC COUNTRIES. Please check out http://pe.usps.gov/text/Imm/immctry.htm if you are unsure
International customers are responsible for all fees associated with shipping to their respective countries. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; I have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
LOCATIONS WITH THE LONGEST TRANSIT TIMES INCLUDE:
RUSSIA, ITALY, GERMANY, MIDDLE EASTERN COUNTRIES,POLAND, SOME PARTS OF MEXICO AND SOUTH AMERICA. I'm sorry but this is beyond my control and has primarily to do with your customs and mail systems.
I will not edit or alter customs forms, prices or information as this causes me the seller to be liable. An invoice (as required) will also be included in the order. Please be aware and know your countries VAT tax import limits
Additional policies and FAQs
The Curious Case shall not be liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty of any type on this product. In addition to and without limiting the generality of the foregoing disclaimers, the limited warranty does not, under any circumstances, cover the replacement or cost of any luggage, electronic device or personal property inside or outside of the product.
Currently I'm not offering wholesale listings. I am sorry about that, if this changes in the future I will be sure to update my wholesale information. However I do offer small discounts starting at 10 tags or more. Please contact me for details
All custom/personalized orders require full payment up front, contact me and I'll make you a reserved listing for your item. If you have any questions just message me! :) I'm sorry but I cannot take returns on customized items.
RUSH ORDER REQUESTS: Each and every item in my store is made to order unless stated "ready to ship" Please note I take rush orders on a case by case basis. Production times will still apply. Please contact me prior to ordering to see if the production of your item can be expedited. Selection of faster shipping speeds (first class verses Priority) does not constitute faster production, simply faster delivery of the item AFTER it is shipped. Please make note of this.
All Photos used in my products are personally taken, created or purchased through a 3rd party site, royalty free with full extended resale licenses. please do not take, copy or reproduce any of my images. Thank you :) Also note I am NOT associated with any other store here on Etsy, I have run across several instances of my personal art being used, taken, stolen, these stores are in no way affiliated with me or THE CURIOUS CASE. Purchase at your own risk from those sellers.
Reviews, Blogs, Giveaways:
I am also not offering any free products for giveaways or reviews at this time, I do get these requests several times a week and I'm just unable to offer product at this time.
Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, mailing address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
How Long I Store Your Information
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Sherry Quilty, am the data controller of your personal information. If you have any questions or concerns, you may contact me at sherry [!at] thecuriouscase.net
Frequently asked questions
What is Dye Sublimation?
Dye Sublimation, is the method of applying an image to specially coated ceramics, metals and polyester cloth, using three main ingredients: specialty sublimation inks and printers, high heat and pressure.
Sublimation ink is unique in its ability to convert from a solid to a gas without going through a liquid form. The conversion is initiated by heat, controlled with pressure and time. Hard items such as ceramic, fiber board, metals and plastics require a special coating to accept the sublimation inks
So How are your items Handmade?
Each and every item is created, designed, printed and dye sublimated by me in house. An individual product typically takes 6-12 steps to make not including design, cleaning and packaging. As a artist paints with a blank canvas my canvas is a blank cell phone case, business card case, light switch cover, coaster, luggage tag... My art ( graphic design) is printed then applied by dye sublimation, assembled and packaged ready to ship off to my customers all by my hands. My items fall well within the Etsy guidelines for handmade and hand produced items. None of my items are printed through 3rd parties and are not outside manufactured. I handle, assemble, design, print and package every single item.
Currently I'm not offering wholesale at this time, but feel free to contact me if you're looking for a larger qty as I do offer small discounts on qty purchases.
Reviews, Blogs, Giveaways, Donations:
I am currently not offering any free products for giveaways or reviews at this time, I do get these requests several times a week and I'm just unable to offer product at this time.
How are your luggage tags made? Don't you just push print?
Each of my luggage tag takes a minimum of 8 individual steps not including cleaning and packaging. Setup and Printing your info is just one step. Each tag goes through multiple steps after setup including multi step image placement by hand and heat sublimation, I handle each tag about a dozen times before it gets to you (10 tags takes 80-120 steps!) Though I can't give you my exact process, that I've fine tuned over many years, there is much more to my luggage tag creation process other than machinery.