CustomChocoCreations

CHOCO MOO'S! ~ Custom Chocolate Confections by Erica! ~

77 Sales

CustomChocoCreations

CHOCO MOO'S! ~ Custom Chocolate Confections by Erica! ~

77 Sales On Etsy since 2012

3 out of 5 stars
(36)
Shop owner

Erica R-A

Contact

CustomChocoCreations is taking a short break

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Note from shop owner I'LL BE RIGHT BACK! WENT ON A RETREAT & HAD TO TEMPORARILY DISABLE ANY NEW ORDERS FROM BEING PLACED UNTIL I GET BACK. PLEASE SEND ME A MESSAGE/CONVO & I WILL GET IT IMMEDIATELY.

Note from shop owner

Last updated on Nov 7, 2015

I'LL BE RIGHT BACK! WENT ON A RETREAT & HAD TO TEMPORARILY DISABLE ANY NEW ORDERS FROM BEING PLACED UNTIL I GET BACK. PLEASE SEND ME A MESSAGE/CONVO & I WILL GET IT IMMEDIATELY.

Erica R-A

Contact shop owner

Erica R-A

Reviews

Average item review
3 out of 5 stars
(36)
Leticia

Leticia on Apr 1, 2015

5 out of 5 stars

Loved my order I got it super fast and had the best communication with the seller . I will most definitely order again.. Thank you so much.

Nicole

Nicole on Nov 3, 2014

1 out of 5 stars

Never received the product and very poor customer service. This order was placed nearly a month before I needed the candies, but the seller waited until a few days before the last possible date we needed them to ship them, and they apparently got lost in the mail. We had to scramble to find a different way to reveal the gender at our gender reveal party because the candy bars were never delivered. I have requested a refund, but the seller seems adamant that it is the post office's fault and not her own, and thus far, I have not been refunded for the purchase, despite STILL not having any product to show for the expenditure. Very disappointed with the entire transaction. I wouldn't recommend ordering from this seller.

Erica

Erica responded on Nov 13, 2014

Seller left this review while delivery was still in transit! Her custom order of just $14.90 made it to her in fabulous condition although slightly delayed due to the circumstances beyond my control. I was at USPS consecutively for 3 days before work and on my lunch break trying to get answers and file an expedited claim on behalf of the buyer although she did NOT elect to purchase insurance. USPS admitted error on their part by loading her package on the wrong truck causing the delay in delivery. Again, this is not my fault and what an absolutely devastating experience this has been, but the paypal claim she filed ruled IN MY FAVOR and AGAINST HER (as the buyer) b/c she lied and falsified the facts of which I have proof of in black & white. So sad. www.chocomoos.com

View all 36 reviews

About

Custom Chocolate Confections!

A portion of each sale from my ETSY shop is donated to Adopt-A-Bull Rescue, Inc. (www.adoptabullrescue.com)

Please take a moment to "LIKE" us on facebook: http://www.facebook.com/ChocoMoos

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  • Erica R-A

    Owner, President & Founder :)

    Livin' & Lovin' my life! Thank you, Jesus for saving my soul! 2 Corinthians 5:17 - President & Founder of Adopt-A-Bull Rescue, Inc. www.adoptabullrescue.com - Operator & Paralegal @ Law Offices of Schnap & Associates, P.A. (Since 2001)

Shop policies

Last updated on February 13, 2014
Welcome to Choco Moo's! My custom chocolate confections are sure to tantalize your taste buds as well as surprise your eyes!!! Made to order according to your specific needs & customized per your requests! Each divine delight is custom created with the freshest chocolate and perfectly packaged for optimal freshness!
Great for any occasion: parties, weddings, birthdays, festivals, holidays, church events, gifts, or just to satisfy your own chocolate cravings!

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Check
Payment
I accept PayPal!
Shipping
I ship USPS Priority Mail which I have found to be the quickest (1-2 days in transit) and best way to ship my confections. I make no money on shipping charges. I would love to enclose a special note free of charge for all your gift giving needs and would be willing to ship to a different address if specified.
Refunds and Exchanges
Each order is custom made to order so therefore, I have a strict policy of no refunds.
Additional policies and FAQs
All custom confections are made to order & you pick the color theme! Customer satisfaction is my #1 priority! If you would like me to send you a sample of a specific creation before you place a large order, I'm sure we can arrange something. Feel free to contact me with your requests or would like to discuss a custom order to fit your needs.

All edible creations by Erica (me) are made from a smoke-free, clean home and strict sanitation procedures are in effect.