CustomFamilyGifts

The original Milestones Map™ designers!

LA, California
|
| 11,751 Sales | 5 out of 5 stars 5 out of 5 stars

CustomFamilyGifts is a Star Seller!

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Announcement    Give a gift that keeps on giving, a meaningful artwork suited to any decor! Our Personalized Milestones Map™ is a collage of vintage map prints, meant to stir affections and memories of all the special people and places in your life with a moment's glance.

Announcement

Last updated on Dec 23, 2021

Give a gift that keeps on giving, a meaningful artwork suited to any decor! Our Personalized Milestones Map™ is a collage of vintage map prints, meant to stir affections and memories of all the special people and places in your life with a moment's glance.

Items

11751 Sales

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Peter and Pepper

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Peter and Pepper

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About CustomFamilyGifts

Sales 11,751
On Etsy since 2020

Striving for the very best product & customer experience. ⭐⭐⭐⭐⭐

Founded by the artist, Peter. Map geek by day, musician by education, and programmer by trade.

🎉We have been fortunate enough in 2020 to grow our team in 2020 to include all three brothers and their families too. Despite each living in separate corners of the U.S.

Our map inspired designs all come with a personal touch. Each order is co-designed between you and us, to produce an unforgettable artwork unique to your story.

Thousands of 💵 have been invested in our massive physical collection of maps so we can get you the highest quality scans. We're still constantly crawling eBay for more maps to add to our collection! (if you have boxes of maps you want to unload send us a message 😁).

Our one-of-a-kind searchable digitized collection allowing us to have access to multiple map options for just about any imaginable location on Earth.

Custom Family Gifts™ was started in October of 2019 at https://customfamilygifts.com and joined the Etsy family in July of 2020.

Shop members

  • Peter

    Owner, Artist, <3 Sugar & Carbz

    The artist at this humble shop. Peter also curates the most complete collection of digitized vintages maps imaginable. 15,000 maps of specific locations as of January 2021. He's the middle brother.

  • Tim

    Manager

    Tim, the youngest brother, manages the day to day operation of our shop. Some days, he manages to put on pants.

  • James

    Cyborg (100%), Human (51%), Machine (49%)

    The eldest, James, when not corralling young children (thankfully his own) applies his technical knowhow to running a business in this digital age.

  • Pepper

    Assistant

    Pepper takes pawsitively great photos.

Production partners

  • Printful

    Chatsworth, CA

    Printful prints and frames our designs. Allowing us to focus on creating artwork.

  • Rancy W Calligraphy

    LA, CA

    Rancy is a professional Calligrapher and Artist.

Shop policies

Last updated on Oct 28, 2021

Shipping

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Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
Your files will be available to download once payment is confirmed. Here's how.

Payment options

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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 7 days of purchase

Privacy policy

More information

Last updated on May 11, 2022

Frequently asked questions

Refund and Cancellation Policy

We offer a 100% satisfaction guarantee when you choose us to make your art and will do our darndest to meet that promise.

If your product gets damaged in the mail or during manufacturing, we will see that you get a replacement product or possibly, a refund. Refunds are made on a case-by-case basis, but generally, products that have been kept for longer than 21 days may not be returned.

Please understand that we do not operate the postal service. But we won't wash our hands of responsibility after we ship an item either. Happy to answer questions, remake and ship lost packages and work with you through any curveballs that might be thrown at us.

We thrive by our commitment to making our customers happy and look forward to delighting you.

Whoops! I made a mistake in my order (typo or incorrect details)

Please contact us right away so we can fix that for you!

Just keep in mind that we cannot make any changes after the customer has given us artwork approval and the order is printed and shipped

Can I include a gift message in my order?

Yes, absolutely! Please mention "add a gift note" and then your message during your checkout process. You can type in your gift message there, and we'll include it on your packing slip.

Don't worry, we won't show any pricing information on your packing slip if you tell us your order is being delivered directly to the gift-recipient! So please let us know if it's a gift so we won't include the packing slip.

Can I see a proof of how my gifts will look before shipping?

Yes, of course! All personalized artwork will be emailed to you first for your approval. If you have any edits, we will revise the artwork until you're happy.

We do our best to create artwork that meets high standards from the get go, to avoid unnecessary back and forth that will cost you precious time!

Please note that the longer we take to do revisions, the longer it'll take for you to receive your final gift in the mail.

How long will it take to get my order?

Phase 1: Artwork creation - takes 3-5 business days.
Phase 2: Product printing - takes 2-5 business days.
Phase 3: Shipping - Standard: 5-8 business days in the US, 6-12 days in Canada, 5-20 days internationally

Do you ship internationally?

Yes, we do! The only countries we do not ship to are Cuba, Iran, Crimea, Syria and North Korea.

Can I change my shipping address after I've placed my order?

Yes, you can! If you spot a typo in your shipping address or you just want to change where your order will be delivered, just contact us to make the switch.

Please keep in mind however that we cannot change your shipping address after your order has been printed and shipped.

How is my order packaged?

Unframed prints are rolled up and packaged in cardboard tubes.

Framed prints are placed inside a protective foam pouch, then wrapped in bubble wrap and foam prior to boxing in cardboard boxes. This minimizes movement and absorbs shock during transit, ensuring safe arrival of your gifts!