



Announcement
Give a gift that keeps on giving, a meaningful artwork suited to any decor! Our Personalized Milestones Map™ is a collage of vintage map prints, meant to stir affections and memories of all the special people and places in your life with a moment's glance.
Items
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Reviews
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Maura on Feb 1, 2023
5 out of 5 starsOutstanding quality. The seller is highly communicative and responsive. Quick shipment. This is my second purchase from the seller, and probably not my last. Highly recommend.
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Lisa on Jan 31, 2023
5 out of 5 starsThe framed print was exactly how I wanted it designed. Peter was great with emailing proofs until I gave an approval. Shipping was fast! Thank you!
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Lisa on Jan 31, 2023
5 out of 5 starsThe framed print was exactly how I wanted it designed. Peter was great with emailing proofs until I gave an approval. Shipping was fast! Thank you!
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Karin on Jan 31, 2023
5 out of 5 starsGorgeous framed canvas. Highly recommend this family store. I made a mistake on an order and they were super flexible and generous with me and I'm forever grateful. I can't wait to give this gift to my husband for our anniversary. Could not be happier-Thank you!!
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sharonnicole8 on Jan 29, 2023
5 out of 5 starsExcellent customer service. Helped me with several requests for my piece. My vision came to life with this picture of all the places my parents have lived through retirement. They loved it.
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Caroline on Jan 26, 2023
5 out of 5 starsBeautifully assembled and very communicative sellers that work with you to create the artwork you had envisioned!
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ruthless34A on Jan 21, 2023
5 out of 5 starsThis is the 2nd item purchased to commemorate an outstanding trip to Montana with my 11 year old grandson and my son in law. Purchased one for my grandson and one for our hosts in Big Fork. High quality, appreciated opportunity to see the proof before it went to final printing. Prompt delivery. Highly recommend this product.
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Laura on Feb 1, 2023
5 out of 5 starsI received my print and it awesome! Exactly as described and great quality….so happy!
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Jen on Jan 29, 2023
5 out of 5 starsExactly as requested, and the seller was great to work with on finalizing the arrangement/appearance. This will make a lovely anniversary gift for my husband!
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Jan on Jan 28, 2023
5 out of 5 starsI recently received my heart map, it is perfect and I know my daughter and son-in-law will love it!! This is the second map I have ordered and both times Peter worked with me, sometimes doing multiple revisions until I was happy with the design. He truly goes above and beyond! I would definitely order again in the future.
About CustomFamilyGifts
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Located in Sunny Los Angeles. Where the rent is high but so is the temperature!! 😎
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Maps!!
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More Maps!! Thank Heavens we're not doing the art using scissors ✂ ✂
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Striving for the very best product & customer experience. ⭐⭐⭐⭐⭐
Founded by the artist, Peter. Map geek by day, musician by education, and programmer by trade.
🎉We have been fortunate enough in 2020 to grow our team in 2020 to include all three brothers and their families too. Despite each living in separate corners of the U.S.
Our map inspired designs all come with a personal touch. Each order is co-designed between you and us, to produce an unforgettable artwork unique to your story.
Thousands of 💵 have been invested in our massive physical collection of maps so we can get you the highest quality scans. We're still constantly crawling eBay for more maps to add to our collection! (if you have boxes of maps you want to unload send us a message 😁).
Our one-of-a-kind searchable digitized collection allowing us to have access to multiple map options for just about any imaginable location on Earth.
Custom Family Gifts™ was started in October of 2019 at https://customfamilygifts.com and joined the Etsy family in July of 2020.
Shop members
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Peter
Owner, Artist, <3 Sugar & Carbz
The artist at this humble shop. Peter also curates the most complete collection of digitized vintages maps imaginable. 15,000 maps of specific locations as of January 2021. He's the middle brother.
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Tim
Manager
Tim, the youngest brother, manages the day to day operation of our shop. Some days, he manages to put on pants.
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James
Cyborg (100%), Human (51%), Machine (49%)
The eldest, James, when not corralling young children (thankfully his own) applies his technical knowhow to running a business in this digital age.
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Pepper
Assistant
Pepper takes pawsitively great photos.
Production partners
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Printful
Chatsworth, CA
Printful prints and frames our designs. Allowing us to focus on creating artwork.
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Rancy W Calligraphy
LA, CA
Rancy is a professional Calligrapher and Artist.
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 7 days of purchase
Privacy policy
More information
Frequently asked questions
Refund and Cancellation Policy
We offer a 100% satisfaction guarantee when you choose us to make your art and will do our darndest to meet that promise.
If your product gets damaged in the mail or during manufacturing, we will see that you get a replacement product or possibly, a refund. Refunds are made on a case-by-case basis, but generally, products that have been kept for longer than 21 days may not be returned.
Please understand that we do not operate the postal service. But we won't wash our hands of responsibility after we ship an item either. Happy to answer questions, remake and ship lost packages and work with you through any curveballs that might be thrown at us.
We thrive by our commitment to making our customers happy and look forward to delighting you.
Whoops! I made a mistake in my order (typo or incorrect details)
Please contact us right away so we can fix that for you!
Just keep in mind that we cannot make any changes after the customer has given us artwork approval and the order is printed and shipped
Can I include a gift message in my order?
Yes, absolutely! Please mention "add a gift note" and then your message during your checkout process. You can type in your gift message there, and we'll include it on your packing slip.
Don't worry, we won't show any pricing information on your packing slip if you tell us your order is being delivered directly to the gift-recipient! So please let us know if it's a gift so we won't include the packing slip.
Can I see a proof of how my gifts will look before shipping?
Yes, of course! All personalized artwork will be emailed to you first for your approval. If you have any edits, we will revise the artwork until you're happy.
We do our best to create artwork that meets high standards from the get go, to avoid unnecessary back and forth that will cost you precious time!
Please note that the longer we take to do revisions, the longer it'll take for you to receive your final gift in the mail.
How long will it take to get my order?
Phase 1: Artwork creation - takes 3-5 business days.
Phase 2: Product printing - takes 2-5 business days.
Phase 3: Shipping - Standard: 5-8 business days in the US, 6-12 days in Canada, 5-20 days internationally
Do you ship internationally?
Yes, we do! The only countries we do not ship to are Cuba, Iran, Crimea, Syria and North Korea.
Can I change my shipping address after I've placed my order?
Yes, you can! If you spot a typo in your shipping address or you just want to change where your order will be delivered, just contact us to make the switch.
Please keep in mind however that we cannot change your shipping address after your order has been printed and shipped.
How is my order packaged?
Unframed prints are rolled up and packaged in cardboard tubes.
Framed prints are placed inside a protective foam pouch, then wrapped in bubble wrap and foam prior to boxing in cardboard boxes. This minimizes movement and absorbs shock during transit, ensuring safe arrival of your gifts!