CustomMoonlight

Handmade Genuine Gemstone & Sterling Silver Jewelry

Massachusetts, United States · 20 Sales

CustomMoonlight

Handmade Genuine Gemstone & Sterling Silver Jewelry

Massachusetts, United States 20 Sales On Etsy since 2007

0 out of 5 stars
(9)

Announcement   I specialize in uncommon gemstones offering a unique alternative to catalog and mall store jewelry. Please see shop policies for details. I look forward to creating YOUR CustomMoonlight! Please visit my supply shop http://moonlightsupply.etsy.com. Thank you!

Not a fan of your traditional birthstone? You may have choices! http://www.custommoonlight.com/Birthstones.html

Announcement

I specialize in uncommon gemstones offering a unique alternative to catalog and mall store jewelry. Please see shop policies for details. I look forward to creating YOUR CustomMoonlight! Please visit my supply shop http://moonlightsupply.etsy.com. Thank you!

Not a fan of your traditional birthstone? You may have choices! http://www.custommoonlight.com/Birthstones.html

CustomMoonlight

Contact shop owner

CustomMoonlight

Items

No items listed at this time

Reviews

No reviews in the last year

Anonymous on Jan 15, 2010

5 out of 5 stars

I special ordered a unique pair of earrings. The order was done exactly right and extremely quickly. I am delighted with the set.

Anonymous on Jan 10, 2010

5 out of 5 stars

Fast shipping, beautiful earrings! Thanks ever so!

Anonymous on Nov 2, 2009

5 out of 5 stars

Gave this as a present to my friend and she loved it as do I! Thank you so much!

View all 9 reviews

Shop policies

Last updated on February 3, 2011
Greetings and thank you for visiting CustomMoonlight! I create unique, hand made jewelry from sterling silver and genuine precious, and semi-precious stones. In addition to the standards, I try to specialize in stones you won't find in the mall stores. Items will ship within 48 hours of receipt of payment. Please convo me if you have any questions before you buy. If you see something you like but would prefer it in another color, please convo me - if I can, I'll make it and list it!

Some things you should know:
♥ I hand create all of my designs myself from stones and components from all over the world. There's no mass production so you won't see the same item on everyone who walks by!

♥ Almost all gemstones are treated in some way. Unless otherwise specified, gemstones have been treated using industry accepted processes.

♥ Unless otherwise specified, I work in .925 Sterling Silver and 14k Gold.

♥ All items ship in a cotton filled box to protect your CustomMoonlight!

♥ If not worn regularly, sterling silver may tarnish. A free anti-tarnish strip (or tissue) is included to help keep your sterling jewelry fresh and shiny. If polishing is required, use extreme care around beads and gemstones.

♥ Photographs are taken with natural and/or Ott light and are not altered. Color may vary from monitor to monitor. If you have questions, please convo.

♥ I also operate a supply shop http://moonlightsupply.etsy.com

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Please remit payment via PayPal within three days of your purchase.
Shipping
Standard Shop Shipping Policies:

Domestic: All shipments within the United States are made by USPS Priority mail with a 2-3 business day transit estimate (subject to delay in extreme conditions). This provides both buyer and seller with confirmation of delivery and the best possible certainty that your purchase will arrive in the best condition in the shortest time frame.

International: Shipment is done via USPS First Class International with customs forms completed in compliance with all US Federal regulations. If the actual international postage total (including shipping supplies) is less than the total charged in the listing, I WILL REFUND the difference via PayPal! USPS International shipping does not provide proof of delivery or guaranteed delivery dates. Please anticipate a 10-14 business day window for delivery to most destinations. Insurance is recommended ~ please convo me for insurance cost or if you require a faster shipping option.
Refunds and Exchanges
We want you to be a happy, repeat customer. We describe all items in full detail and provide pictures in an effort to ensure your satisfaction. If you are not happy with your purchase, please email us within 7 days for resolution. We cannot accept any returns without prior return authorization. Shipping/handling charges (initial and return) are not subject to refund. All items must be returned in original condition and packaging and may be subject to a 15% re-stocking fee. In the unlikely event that an item has become damaged in shipping, please provide photographs of the damage with your request for return authorization.
Additional policies and FAQs
Custom Orders: YES PLEASE!!! If I have the materials in stock, I will create your CustomMoonlight and notify you of the reserve listing number (usually within 48 hours). If I have to source components to create your piece, I will notify you of the final price, delivery time frame estimate and total of 50% deposit required to complete the piece. Deposits are non refundable.

Wholesale/Bulk Discount: I am happy to consider a wholesale or bulk transaction discount. Please convo me with your estimated monthly volume (in number of pieces) or for one~time bulk orders, details on which pieces you wish to purchase. Please include your Tax ID number and web and physical addresses for your store. I will be happy to create customized pieces for wholesale orders, subject to 50% non-refundable prepayment.

Feedback: I'll be happy to leave you positive feedback at the conclusion of our successful transaction. Please convo me before leaving feedback if you have any questions or problems with your purchase. I want my customers to be happy, repeat customers! When you are happy with your purchase, please let me know through positive feedback or convo if you prefer, and I'll consider our transaction completed successfully and leave you appropriate feedback. Thank you!

Convo Me! ~ While I appreciate the intention of Etsy's strict convo policies, I'm happy to receive questions from customers past, present and future!!

Trades: will be considered on a case by case basis. It never hurts to ask so please convo me.

Other Etsy Shops: http://moonlightsupply.etsy.com