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CustomParty4U's Shop Policies
Thanks for visiting Custom Party 4 U! We specialize in unique and fun party goods for all occasions!
Like all hand crafted products, items may slightly differ from the photo as no two are exactly alike.
Items are sold only in the quantity indicated in each listing, for example, cupcake toppers are sold only in sets of 12, but you may purchase as many sets as you need. Just contact me and I will create a listing for you.
Please allow 2 weeks notice on all orders. If for some reason you need your order before the 2 week notice, a $10 rush fee will be charged.
Payments are to be made through PayPal's secure website at the time of order. No work will begin until payment has cleared through PayPal.
Please pay for your items within 24 hours of the date of purchase. If not, Custom Party 4 U has the right to cancel the order for which payment has not been made within the time frame indicated.
**Any and all deposits are non-refundable**
We ship directly to the address indicated on your PayPal account. Please make sure the mailing address on file with PayPal is the address where you would like your items shipped.
We ship daily through USPS via First Class Mail and/or Priority Mail. In the case you have a rush order, we may ship through UPS or Fed-Ex, but a Rush charge may be added.
PLEASE NOTE: We are not responsible for any items lost during shipping. We take much care in packaging and shipping our items but have no control once they are shipped and have left our hands. If you would like to purchase insurance, we will be glad to set that up for you at an additional charge.
Refunds and Exchanges
We hope that you LOVE your purchase, but if for any reason you are not 100% satisfied, please contact us within 5-10 days after receiving your product and we will try our best to make it right. No returns will be accepted as many of our products are personalized. Thank you for understanding.
Additional Policies and FAQs
Custom orders are very much welcome! Please send us a message and we can get your party started!!
Last Updated November 14, 2011