CustomSignworks

Personalized Engraved Carved Customized !

Oregon, United States · 4816 Sales

CustomSignworks

Personalized Engraved Carved Customized !

Oregon, United States 4816 Sales On Etsy since 2011

5 out of 5 stars
(894)

Announcement   We offer $7.99 Shipping on ANY size Cutting boards in the USA!!
Our shop has been around years, not months or weeks and you won't be disappointed with our customer service or quality! Few things express beauty and timelessness like a skillfully carved and crafted gift. Our carved Family Signs are truly set apart from any others on Etsy! Our Granite Pet Memorial Headstones reflect our dedication to detail and quality! Check out our new granite and hardwood desk signs, truly unique. We are looking forward to doing business with you !!

Announcement
Last updated on Jul 20, 2016

We offer $7.99 Shipping on ANY size Cutting boards in the USA!!
Our shop has been around years, not months or weeks and you won't be disappointed with our customer service or quality! Few things express beauty and timelessness like a skillfully carved and crafted gift. Our carved Family Signs are truly set apart from any others on Etsy! Our Granite Pet Memorial Headstones reflect our dedication to detail and quality! Check out our new granite and hardwood desk signs, truly unique. We are looking forward to doing business with you !!

Thomas and Josie Garo

Contact shop owner

Thomas and Josie Garo

View all 108 items

Reviews

Average item review
5 out of 5 stars
(894)
Erica Magera

Erica Magera on Aug 26, 2016

5 out of 5 stars

Great customer service. Loved the item. Thank you.

palumbo78

palumbo78 on Aug 25, 2016

5 out of 5 stars

Great customer service as grammatical errors on the first stone were promptly replaced. The final product came out great and I definitely recommend.

View all 894 reviews

About

Is etsy AWESOME or what??

Thank you so much for taking the time to read our story.
We are from a small town in Eastern Oregon located at the foot of the Majestic Steens Mountains.
Tom has been a craftsman for 24 years and has a passion for fine woodworking. He has taught Construction Technology at a local school for boys and much of what he has taught them is reflected in our product here. He LOVES being creative and this is a perfect artistic fit!
Josie's experience includes Marketing, Real Estate and Interior Design. Customer Service is her number one priority and she is proud to be part of this amazing business! She brings a women's perspective to some of the color/ design choices.
Telling YOUR unique story is what we love to do through our products. We are excited to create a meaningful item for you!
WE encourage each and every one of you to drop us a line and let us know what you think of our shop!

Tweet
Shop members
  • Tom Garo

    Owner, Designer, Creator

  • Josie Garo

    Customer Service, Marketer, Owner

Shop policies

Last updated on February 11, 2016
Hello,
We hope this policy page will give you the confidence and information you need to feel totally at ease with your purchase. Our goal is to give you the easiest and most reliable purchasing experience.
If you need any further information before placing an order, please don't hesitate to contact us.
We only use email through convo's here on etsy. All attachments can be done there as well!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
All Payments are required at time of purchase. Payments for your order can be made via PayPal, Credit and Debit cards through etsy.
We have no involvement in the processing of your payment and never see any of your credit card information.
Shipping
Shipping Method - USPS Priority and First Class are the preferred methods of shipping for our packages. During peak busy seasons such as Christmas, USPS can experience slight delays in shipping timelines. If this occurs then you are eligible to file a complaint with USPS for a shipping refund.
We have no control over the delivery of your item once it leaves our hands.

Incorrect Address - If a incorrect address was submitted on the order and USPS returns the package to sender as undeliverable then there will be an applicable charge to cover the cost of re-shipping the item.

International Shipping- Any duty or additional fee charged from the country of the recipient is the responsibility of the customer. This charge does not originate from our company, nor USPS and we have no way of foreseeing or estimating this charge.
***Please allow an extra 7-14 days for international delivery**

If your item is lost or damaged during the shipping process we will work together to come to a resolution that is mutually satisfactory.
Refunds and Exchanges
If you are not completely satisfied with the item you purchased from Custom Signworks, you simply return the item (you pay for the shipping fee) and the FULL PURCHASE AMOUNT will be refunded to you. This adheres to Etsy Policies as well.
Please note: we copy and paste the info you send us and we engrave exactly as you submit it.
Cancellations after 24 hours are subject to a 5% admin fee that will be deducted from total order at time of refund. We don't give refunds at all after 72 hours as we may have already started processing your custom order.
Additional policies and FAQs
We have built our business on integrity and quality. Our goal is to make you a repeat customer, we can't do that if you are not totally and completely happy with your experience from our shop!
We strive to provide a high standard of customer service which is reflected in our *****5 Star Shop standing on Etsy!
Thank you for your business!