Stephanie Messinger on Jul 11, 2015
So cute! I love how I was able to customize this adorable cup for my mom's birthday. Trisha was very accommodating and timely. I had the cup in less than a week! Great quality too. If you are looking for a personalize gift, Trisha can make it happen!
abain2 on Jul 7, 2015
Thank you so much for the great teacher tumblers!!! Both teachers loved them!!!
Blessed every single day!
Creativity is my passion and it comes in many forms. I love interacting with customers and getting to know them in small ways through their visions and ideas. I love creating things for others that exceed their expectations and especially when it's a gift that they are excited to give! I am so grateful and overwhelmed that people, not only like but, want to buy the products I create. I'm always striving to develop new ideas and keep things fresh and new. I welcome customers' ideas and am always excited to be challenged with a design.
This opportunity for a business came a few years ago. Our family was in a situation where we had just adopted our youngest child and my husband took a job opportunity that had him living away from home for almost two years. I needed to stay at home with our youngest son but still contribute financially to my family. After a ton of thought, planning, and worrying, I resigned from my long time, full time-secure job as a General Manager of a wonderful and fantastic company and set out into the unknown of starting a business. Through many trials with ups and downs, rewarding experiences, tough, emotional lessons and a loss of friendships, I have developed a business that I run with integrity, passion, and a true desire to be fair, honest, and treat customers with the utmost respect.
The goal of any business is to be profitable and secure, but I strive to run my business with fairness and honesty and not trying to take advantage or manipulate any person or situation. I would rather take a loss on an order to ensure that I've done everything possible to so that the customer is 100% happy with what they've paid their hard earned money for. I work very hard for every penny I earn and know that other people do as well. As a consumer, I look for value and quality at a fair price. I look at products and think that if I wouldn't buy it, I don't expect anyone else to either. I strive to be a good steward to what has been entrusted to me.
Thank you so much to every single customer, family, and friends who have supported me throughout the development and building of this business . I am so truly grateful and blessed in every aspect of my life.
Around the web
Accepted payment methods
- Accepts Etsy gift cards
For some products, Etsy calculates the shipping costs based on location.
The processing/shipping time frames on each product listing are an AVERAGE time frame and not guaranteed absolute. My busiest season is April-June and October-December. Depending on current product inventory, the number of orders in processing, and Federal holidays, the shipping time frame will vary. During the busiest Peak seasons, I will post an announcement/update on my main shop page with current creation/turnaround times. For Rush orders, please see below for information.
Rush Fee: There is a flat rush fee for orders requested within 5 business days. This fee is in addition to any expedited shipping costs to be paid by the customer. Rush Fees are as follows: (Fee based on product totals only-not products and shipping)
Orders Totaling $1-$100 is a $15 rush fee.
Orders Totaling $101-250 is a $25 rush fee.
Orders Totaling $251-500 is a $35 rush fee.
Orders Totaling $501 or more is a $50 rush fee.
For rush orders, no discounts will be offered effective November 8, 2012. A rush fee moves the order to the front of the line and priority. Before I can accept a Rush Fee Order, the customer MUST contact me for inventory availability to ensure I can fulfill the request.
I do ship internationally world wide and can calculate shipping costs on an individual basis. The customer will be responsible for any tariffs/taxes charged for shipping into other countries. Just contact me for pricing!
Refunds and Exchanges
I will be more than happy to replace product due to damage during shipping. I cover the cost of the product and the shipping. Photo documentation is required within 3 business days of receipt of product. I encourage customers to check their packages upon receipt for any issues. After 3 business days expires, the customer will need to reorder the product at the full cost with shipping fees.
If there is a problem with the quality of the product or materials, I will gladly offer solutions and replacements to correct the issue at no cost to the customer. Photo documentation is required within 3 business days of receipt of product. I encourage customers to check their packages upon receipt for any issues. After 3 business days expires, the customer will need to reorder the product at the full cost with shipping fees.
In situations where a customer has not updated their shipping address via Etsy: If a package is sent to an outdated address, the customer is responsible only for the extra shipping costs to reship the package to the correct address. I will wait for the product to be returned to me and then reship. For these situations, I will set up a custom listing for the shipping costs and they must be paid before the product will be reshipped. For situations where the product is not returned to me, from the incorrect address, the customer will need to repurchase the product at full cost with shipping, in addition to updating their shipping address.
Additional policies and FAQs
I can not begin to create an order until the order is placed and paid for. For customers that request special vinyl and/or products, payment is required before I will order the special supplies/products.
Do you have a store or gift shop? I would love to sell my items in your shops! Contact me for details!