CutiePieandMe

quality doll clothing & patterns, both trendy & classic

Bloomington, Indiana On Etsy since 2008

CutiePieandMe

quality doll clothing & patterns, both trendy & classic

Bloomington, Indiana | 361 Sales

Announcement    Welcome, and thanks for visiting!

Announcement

Last updated on Feb 6, 2018

Welcome, and thanks for visiting!

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Anne-Marie

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Anne-Marie

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quality 17 shipping 12 customer service 11

About CutiePieandMe

Sales 361
On Etsy since 2008

Hi, I'm Anne-Marie!

I am the seamstress and designer at cutie pie & me. I take pride in creating quality, lasting pieces. I love to sew all styles of doll clothing--trendy, modern, boutique, and historical! Please note that I am not affiliated with any doll brand or manufacturer. No endorsement is implied.

Shop policies

Last updated on June 13, 2018
Hi! Thanks for visiting my shop.

I personally hand make all items in my shop with the exception of the rare supply (such as excess fabric) I may list. All seams are serged where appropriate and I make liberal use of my iron during the construction process, which helps ensure a quality, professional appearance in finished pieces. While I generally use thin hook and loop tape for easy, quick dressing, I am certainly willing to use a different type of fastener if you prefer--just send a convo and/or request a custom order.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Items on sale
Returns and exchange details
I do not accept buyer's remorse returns. In the unlikely event that you receive a damaged or defective item, please contact me right away and include pictures of any damage/defects.

Exchanges or refunds on damaged items minus all shipping charges will be issued after the product is returned to me unused in its original condition and packaging. Buyer is responsible for all shipping charges.

All pattern sales are final (no returns due to digital nature of product).
Payment
Payment is expected at checkout unless you need a corrected invoice.
Please contact me to set up alternate terms.
Shipping
All my items are packaged securely in new boxes so that your purchase arrives in excellent condition. I ship via first class mail or priority mail with a tracking number. If you require insurance, please contact me prior to your purchase.

I generally ship within a business day of receiving a cleared payment. Custom orders will have a longer lead time. I promise to keep in contact to let you know your order's status.

I am happy to combine shipping to save you money.

I currently ship to the United States and Canada. I am willing to ship to US military families stationed overseas. Please contact me prior to purchase to make arrangements. If you are in a country other than the US or Canada and wish to make a purchase, please contact me to obtain a shipping quote.

Local orders are available for pick-up. No shipping will be charged on local orders.
Additional policies and FAQs
My home is pet- and smoke-free!!

My doll clothing is sized to fit newer (manufactured after 2002) dolls. I cannot assume responsibility for fit if you purchase an item to fit an older or different brand of doll than is pictured in my listings. Please note that my dolls are all a tad on the chunky side.

I am not affiliated with any doll company or manufacturer. No endorsement is implied.

I welcome custom orders. If I have the materials and the ability, I am happy to make your custom item. Either contact me or click the "request custom item" button on my main page. Custom items may require a deposit.

Reserved items must be purchased within five days or the reserve will be lifted.

I am unable to grant requests for free items to review. I do not offer sponsorships. Thank you for understanding.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

-as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
-when you have provided your affirmative consent, which you may revoke at any time;
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

-Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

-Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
-Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
-Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
-Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Anne-Marie Hammond, am the data controller of your personal information. If you have any questions or concerns, you may contact me at cutiepieandme [!at] gmail.com.